• A valid government issued photo ID must be presented to card office staff before a Campus Card can be issued.
• The photo must match the person presenting the card and be in good repair.
• Acceptable government issued photo ID includes a driver's license, passport, or provincial ID card.

    Photo ID

• Picture identification on the card must match the person presenting the card.
• The Campus Card photo clearly identifies the cardholder. Photo ID criteria includes a full front view of individual's face, with no obstructions. Sunglasses, hats, or bandanas are not permitted. Smiles are good, however hand gestures or props will not be allowed in the photo. If your face is covered for religious reasons, privacy can be provided for purposes of obtaining a photo for your Campus Card.
• Students: photos will only be released to the individual of the photo; requests must be made in person.
• Employees: photos can be released either in person or through an email request from your UFV email.

    Transactions

• Card holders are responsible for transactions with the library, participating retailers, and for all other card related services and usage.
• Only the card holder is authorized to use the funds and services on the Campus Card, no exceptions.

    Card User Privileges

• Campus Cards are the property of the University of the Fraser Valley and are nontransferable.
• Privileges and access to services authorized through card usage are subject to revocation for violating UFV regulations; cards must be surrendered to UFV personnel upon request.

    Replacement Fee

    Meal Plan Dining Funds

• Dining funds cannot be used to purchase alcohol on campus.
• Validation: meal plans are only valid for the current semester to be eligible for the 12% HST tax exemption, and to comply with the Canada Revenue Agency (CRA) tax exemption guidelines.
• Purchased amounts: CRA requires meal plans to be purchased in one lump sum, transferring of monies between card funds is not allowed, meal plans cannot be “topped up”.
• Prorated: meal plans cannot be prorated throughout the semester.
• Changed your mind: no worries, funds can be transferred into the Cascade account and can be used at any participating retailer on campus (taxes will apply to purchased amounts), no admin fee applies when changes are made within the first two weeks of classes.
• Remaining balances: at the end of the semester remaining balances of less than $25.00 are forfeited; remaining balances of greater than $25.00 will be charge a $25.00 admin fee, to transfer amounts into the Cascade fund, which can be used at any participating retailer on campus (taxes will apply to purchased amounts), sorry, no refunds.
• Monies transferred into the Cascade fund that are inactive for six months are charged a $25.00 admin fee.

    Cascade Funds

• Cascade funds cannot be used to purchase alcohol on campus.
• Cascade funds can be used at any participating retailer on campus (taxes apply).
• Refunds are issued to students who are leaving UFV, a $25.00 admin fee will be charged to process a refund, cheques are issued to the student only and take approx. 4 to 6 weeks to process.
• Funds that are inactive for six months are charged a $25.00 admin fee. 
• Admin fees apply every six months to cards that are inactive until the fund balance reaches zero.
• Depleted accounts will be closed.

    Administration Fees

• Card replacement fee: a $10.00 admin. fee applies to replace lost, stolen, or damaged cards.
• Inactive accounts: a $25.00 admin. fees apply every six months to cards that are inactive until the fund balance reaches zero, depleted accounts will be closed.
• Meal Plans: a $25.00 admin. fee applies to transfer funds into the Cascade fund at the end of the semester. Remaining balances of less than $25.00 are forfeited.
• Cascade refunds: a $25.00 admin. fee applies to close the account and process a refund.