FACILITIES and SERVICES

UCFV offers a wide range of services at its main campuses, regional centres, and off-campus locations throughout the university college region.

Main Locations
Abbotsford
Chilliwack
Mission
Hope
Agassiz

Abbotsford
33844 King Road, V2S 7M8
Telephone: (604) 504-7441; fax: (604) 855-7614
Main Switchboard Hours: 8:30 am–4:30 pm, Mon–Fri

Marshall Road Annex
34194 Marshall Road, V2S  5E4
Telephone: (604) 859-8462

Career Technical Centre
2272 Windsor Street, RR #7, V2S 5W6
Telephone: (604) 850-8672

Direct Telephone Numbers ó Abbotsford (Area code: 604)

Accounts Payable

        854-4524

Board Office

        854-4521

Bookstore

        854-4535

Cafeteria

        854-4531

Childcare Centre

        854-4547

College & Career Preparation

        854-4578

Community Relations and Development

        854-4513

Continuing Education

        854-4538

Centre for Cooperative Education and 
Employment Services

        854-4507

Dean of Community Access, Business, 
& Information Technology

        854-4541

Dean of Arts & Applied Arts

        854-4539

Dean of Science, Health, and Human Services

       864-4642

Development Office

        854-4513 or 864-4611

Disability Resource Centre

        864-4609

Facilities Department

        854-4542

Faculty Assistant/Receptionist

        854-4523

Faculty & Staff Association

        854-4530

Graphic & Visual Arts

        854-4543

International Education

        854-4544

Library

        854-4545

Media Services

        854-4546

Parking

        864-4603

Payroll

        854-4525

Purchasing

        854-4519

Presidentís Office

        864-4608

Presidentís Office receptionist 

       504-7441 local 4439

Registrarís Office:

  

         Admissions & Records

        854-4501

         Registration

        854-4501

          Fax

        853-0138

Shipping & Receiving

        854-4552

Safety & Security

        864-4603

Student Services

        854-4528    Fax  855-7614

Student Society

        864-4613

Trades Training

        854-4548

Vice President Academic

        864-4642

Vice President Administration

        854-4536

Vice President Student & Employee Services

        854-4526

Chilliwack
45635 Yale Road, V2P 6T4
Telephone: (604) 792-0025; fax: (604) 792-2388
Main switchboard hours: 8:30 am–4:30 pm, Mon–Fri

Direct Telephone Numbers — Chilliwack (Area code: 604)

Admissions & Records

        795-2802

Agriculture

        795-2813

Bookstore

        795-2823

Childcare Centre

        795-2842

College & Career Preparation

        795-2807

Community Relations and Development

        795-2819

Continuing Education

        795-2839

Dean of Science, Health, and Human Services

        795-2816

Faculty Assistant/Receptionist

        795-2811

Health Sciences

        795-2817

Library/Media Services

        795-2824

Student Services

        795-2808

Student Society

        795-2825

Theatre Box Office

        795-2814

Mission
Heritage Park Centre
P.O. Box 1000, 33700 Prentis Avenue, V2V 7B1
Telephone: (604) 820-6000; fax (604) 826-0681
Business hours: 9 am–7:30 pm, Mon–Thurs; 9 am–4 pm, Fri

Hope
345 Raab Street, V0X 1L4
Telephone: (604) 869-9991; fax (604) 869-7431
Main switchboard hours: 12:30–4:30 pm, Mon–Thurs; closed Fridays

Agassiz
PO Box 564, #5–7086 Cheam Ave., V0M 1A0
Telephone: (604) 796-2654; fax (604) 796-2517
Business hours: 8:30 am–4:30 pm, Mon-Fri

Career Technical Centre

UCFV, in partnership with the Abbotsford School District, sponsors the Career Technical Centre. The programs at this unique centre allow senior secondary students to combine their Grade 11 and 12 subjects with some of the certificate programs at UCFV. Contact CTC at (604) 850-8672, fax (604) 850-0667, to find out more about integrated studies  in the area of Trades and Technology (various programs), Adventure Tourism Training, Applied Business Technology, Health & Human Services, Computing, etc.

Bookstore

Website: www.ufv.ca/bookstore
UCFV operates bookstores in Chilliwack, Abbotsford, and Mission which stock required textbooks, stationery, software, and some art supplies. UCFV clothing and other souvenirs are also available. Your student number is required for ID on cheques.

Abbotsford Bookstore hours:
9 am to 4:30 pm, Monday to Thursday
9 am to 4 pm, Friday

During September and January:
9 am to 9 pm, Monday to Thursday
9:30 am to 2:30 pm, Saturdays

Mission Bookstore hours:
10 am to 2 pm, Monday, Tuesday, and Thursday.

Chilliwack Bookstore hours:
9 am to 4 pm, Monday to Friday

During September and January:
9 am to 9 pm, Monday to Thursday (first two weeks)

During the first four weeks of classes, the bookstores are open in the evening to enable students to obtain their books. Lists of required texts are available two to three weeks before classes begin. Students are advised not to purchase books before attending their classes. Some used texts are available.

Childcare

The Early Childhood Education Student Teaching Childcare Centres provide childcare for students and UCFV employees in Abbotsford and Chilliwack. They offer an integrated program, providing full- or part-time care to children from three months to five years of age. Telephone (604) 854-4547 (Abbotsford), or (604) 795-2842 (Chilliwack).

Computer facilities

Instructional computer facilities consist of Pentium, Pentium II/III, Celeron, and Macintosh microcomputers situated in 30 computer labs, most connected to Novell and NT networks. The labs are utilized by students in all programs at UCFV. Internet and e-mail access are provided through a high-speed fibre optic link to the PLNet.

Information Technology Services
Terry Cox, Director; BSc (Alberta)
Christine Carter, Technical Assistant; Dip. Admin. Management Technology (BCIT)
 
Bryan Daniel, Website Administrator; Dip. Electrical Tech. (STI), Dip. CAD/CAM Engineering Tech. (Kelsey)
Richard Eskandar, Network Administrator; Dip. Electrical Engineering (Polytechnical Institute, Beirut, Lebanon)
Marilyn Fairclough, Voice Communications Administrator; Cert. Telecommunications Management (VCC)
(tba) Systems and Network Administrator
Susan Travassos, Technical Specialist, Dip. Crim. (Douglas)
Bryan Wilkinson, Online Support Analyst; Dip. Computer Information Systems (Douglas)

Computer Support Services
Craig Toews, PC Support Manager; Dip. Basic Electronics, Dip. Computer Electronics (VCC)
Caroline Lai, Lab Monitor Supervisor
Sylvia Santiago, PC LAN Technician; Bachelor of Library Information Science (Philippines)
Shane Schlosser, PC LAN Administrator; Cert. Network Specialist Program (Capilano)
Ken Wong, Microcomputer Technician, Dip. Basic Electronics, Dip. Computer Electronics, Dip. Communications (VCC)

Information Systems
John Sampson, Manager, Information Systems; 
Jessica Gao, Database Administrator; BSc (Jilin University, China)
Verlaine Lamour, Programmer Analyst; BSc (Université du Québec)
Ahktar Malik, Systems Analyst; PhD (University of Manchester Institute of Science & Technology, England)
Boris Rapoport, Programmer Analyst; BSc (Krasnoyarsk State University, Russia)

Employment Services

Employment Services provides support for all UCFV students looking for work, as well as employers within the region who are hiring for part-time, temporary relief or full-time positions. Employment services is part of the UCFV Industry Liaison office.

Employment Services can assist students with:

(See also the Co-operative Education section.)

UCFV counsellors also assist students by teaching job search techniques, résumé preparation, and interview skills.

First Aid

Monday to Friday, 8:30 am–11:30 pm. In Abbotsford call local 4400 and in Chilliwack call local 2525. The operator will call the nearest first aid attendant or call an ambulance if necessary.

Food Services

UCFV provides complete food services at both the Chilliwack and Abbotsford campuses. Breakfast, lunch and dinner are available during the fall and winter semesters.

Operating hours:

Monday–Thursday: 8 am–9 pm
Friday: 8 am–5:30 pm
Saturday: 10 am–2 pm (Abbotsford only)

Reduced hours of operation are in effect from April through August and during the Christmas break.

Human Rights and Conflict Resolution Office

The purpose of the Human Rights and Conflict Resolution office is to facilitate a fair and effective educational environment, in part by:

The office provides an advisor who is, and is seen as, impartial and who is available to:

Services

The advisor is available to students, staff, and faculty on all campuses to:

Train people in:

Facilitate:

The advisor can also speak to classes in order to outline the purpose of the office, conflict resolution concepts, and the advisor’s role.

To contact the advisor:

E-mail: hrcroinfo@ufv.ca; phone: (604) 864-4660, or drop in to Room B225A on the Abbotsford campus.

To view the advisor’s schedule, check out the website at www.ufv.ca/hrcro/ and choose the link “Click here to view the latest schedule”, or call (604) 864-4660, to hear the schedule and make an appointment.

Human Rights and Conflict Resolution advisor
Keith Barker, BSc (SFU), CPCC, CRC

Industry Liaison Office

The Industry Liaison Office was established in 2001 to serve as a central point of contact for businesses and industries interested in making connections with UCFV.

The ILO can provide:

Staff:
Duncan Jeffries, BSc MSc (UBC), Director
Phone: (604) 854-4591; E-mail: jeffries@ufv.ca

Instructional Media Services

Website: www.ufv.ca/ims

Instructional Media Services (IMS) provides the UCFV community with media resources and services to augment the classroom experience. Services range from media equipment distribution to full-motion, digital video production as well as video conferencing.

IMS facilities furnish UCFV students and faculty with video editing suites, dubbing and duplicating equipment, a screening room, and a self-serve media prep lab for producing class presentation assignments and seminar projects. The lab is outfitted for computer imaging (including digital scanning, digital photography, video capture, and electronic slide presentation), video editing, drymounting, laminating, and report binding. Some services are available at all campuses, but the helpful IMS staff are based on the Abbotsford and Chilliwack sites.

IMS maintains a wide inventory of A/V equipment for use by students and faculty for instruction and class projects. Whether you are organizing an interactive conference or simply want some digital images for your assignments, Instructional Media Services is available to assist and advise you on the set-up and use of equipment.

IMS can arrange in-class demonstrations to help students and faculty with projects involving video, photography, audio, overhead projection, and computer slide presentations.

Hours of service:

Abbotsford and Chilliwack campuses
During semesters:
Monday–Thursday: 8 am–8 pm
Friday: 8 am–4 pm

Phone:
Abbotsford campus: (604) 854-4546
Chilliwack campus: (604) 702-2617

Staff
Richard Heyman, Manager, Dip. Media Res. (Capilano), BGS (OLA), Abbotsford
Greg Davis, Media Technician — Equipment, Dip. Media Res. (Capilano), Chilliwack
Gordon Jang, Media Technician — Graphics, Dip. Media Res. (Capilano), Abbotsford
Monika McEwen, Media Assistant, Dip. Lib. and Inf. Tech. (FVC), Abbotsford
Diane Nosaty, Media Technician — Graphics, Dip. Media Res. (Capilano), Abbotsford
June Pitcher, Media Assistant, Dip. Lib. and Inf. Tech. (UCFV), Chilliwack

Library

Website: www.ufv.ca/library/

Each UCFV campus is served by a library with a combined collection of 141,000 up-to-date study, reference and information materials. In addition to books, the libraries also provide journals, newspapers, pamphlets, government publications, films, slides, audio cassettes, videotapes, and more.

Library staff teach orientation and research skills classes to all first-year English and Communications students, as well as to many other classes whose students are required to do research in the library.

Individual help on research assignments, term papers, book reports, or class presentations is also available by asking at the reference/information desk.

Electronic and CD-ROM access is provided to a large number of databases and indexes. Internet access to the library collections at UBC, SFU, and other academic libraries across Canada is also available.

Student identification cards serve as library cards and must be presented whenever material is checked out. Loan periods vary according to the type of material, and fines are charged on overdue items.

The UCFV library collections and facilities are open to the general public. Community borrowers’ cards are available, for a $25 annual fee, to those who wish to borrow materials.

Hours of service:

Abbotsford campus
During Fall and Winter semesters:
Monday–Thursday: 8 am–10 pm
Friday: 8 am–4:30 pm
Saturday: 10 am–4 pm
Sunday: Closed
Other times: As posted

Chilliwack campus
During Fall and Winter semesters:
Monday–Thursday: 8 am–9 pm
Friday: 8 am–4:30 pm
Saturday: 10 am–4 pm
Sunday:Closed

Mission campus at Heritage Park Centre
During Fall and Winter semesters
Monday–Thursday: 8:30 am–7 pm
Friday: 8:30 am–3 pm
Saturday & Sunday: closed

Phone
Abbotsford campus: (604) 854-4545
Chilliwack campus: (604) 795-2824
Mission: (604) 820-6009

Library personnel
Administration (Abbotsford):
Kim Isaac, BA, MLS (UBC), Director
Laura Naydiuk, Lib. Tech. Cert. (Red River), Administrative Assistant

Public Services

Librarians
Patti Wilson, BA, MLS (Alberta), Public Services Coordinator
Art Knight,  Public Services Librarian
Judy Inouye, BA, BLS, MLS (UBC); Reference Librarian (half-time); Abbotsford
Mary-Anne McDougall, BA (SFU), MLS (UBC); Public Services Librarian

Library Technicians (Abbotsford)
Eva Korelus, Technician-in-charge
Paula Brennan, Dip. Lib. and Info. Tech. (UCFV)
Kulwant Gill, Dip. Lib. Tech. (FVC); (part-time)
Carol Konkle, Dip. Lib. and Info. Tech. (UCFV)
Heather LeGood, BA (SFU), Dip. Lib. Tech. (FVC)
Shawnna Pierce, Dip. Lib. and Info. Tech. (UCFV)
Joan Smith, Dip. Lib. and Info. Tech. (UCFV)

Library Technicians (Chilliwack)
Kathy Davis, Dip. Lib. and Info. Tech (UCFV) Technician-in-charge
Leslie Aleksic, Dip. Lib. Tech. (FVC)
Betty Wierda, Dip. Lib and Info Tech.(UCFV)

Library Technicians (Mission)
(To be announced)

Technical Services (Abbotsford)
Judy Inouye, BA, BLS, MLS (UBC); Technical Services Coordinator (half-time)
June Reedman, Dip. Lib. and Info. Tech. (FVC), Dip. Tech. Bus. Man. (BCIT); Library Technician-in-
  charge (Acquisitions)
Linda Harder, Dip. Lib. and Info. Tech. (UCFV); Technician (Serials)
Sue Kleiv, Dip. Lib. and Info. Tech. (UCFV); Technician (Acquisitions) (part-time)
Jenny Walters, Library Technician-in-charge (Cataloguing)
Liz Hughes, Dip. Lib. Arts (SAIT); Technician (Cataloguing)

Ombudsmun Office

The UCFV Student Ombudsmun holds a position of trust, with a responsibility to the entire UCFV community. The Ombudsmun:

The Ombudsmun office is established as a neutral, objective third party:

The Ombudsmun is bound by the principle of confidentiality, and is available to all students, faculty, and staff on all campuses to:

The Ombudsmun will not initiate an investigation without
a request or prior approval from the complainant.

The Ombudsmun will also speak to classes to explain the role of the Ombudsmun at UCFV.

To contact the Ombudsmun:
Phone:
(604) 504-7441, local 4238
Drop-in:
Abbotsford: Room B225A; Chilliwack: Room E101; Mission by appointment.

Parking

Pay parking is in effect at the UCFV Abbotsford and Chilliwack campuses. General parking for students and visitors is available at $1 per day (subject to change). Short-term visitor parking is also available. Parking is free for people with disabilities (with valid stickers), volunteers, and motorcycles. Carpooling is encouraged. Carpool permits are available from the Facilities department. Carpoolers are guaranteed parking spots in good locations.

Detailed information regarding pay parking may be found in the parking information brochure which is available at key locations throughout UCFV.

All UCFV employees also pay for parking in reserved areas. For more information about parking contact the UCFV Safety & Security department at (604) 864-4603.

Photocopies

Photocopy machines are available at all UCFV centres. They are located in the libraries at Abbotsford and Chilliwack, and throughout the campuses.

Security

Abbotsford campus

A security officer is on duty from 7 a.m. to midnight, Monday to Friday, and from 10 a.m. to 6 p.m. on Saturday. The security officer can be reached at (604)855-8176.

Chilliwack campus

A security officer is on duty at the Chilliwack campus from 7 a.m. to 11 p.m., Monday to Friday, and from 8 a.m. to 4:30 pm on Saturday. The security officer can be reached at (604)793-8176.

Switchboard

Information may be obtained from the main switchboards, Monday to Friday, from 8:30 a.m. to 4:30 p.m. year round.

Abbotsford: (604) 504-7441
Chilliwack: (604) 792-0025

The Abbotsford switchboard also provides evening service September through June from 4:30 p.m. to 8:30 p.m.


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