Facilities and Services

UCFV offers a wide range of services at its main campuses, regional centres, and off-campus locations throughout the university college region.
Main locations
Abbotsford
33844 King Road, V2S 7M8
Telephone: 604-504-7441; fax: 604-855-7614
Main switchboard hours:
8:30 am–4:30 pm, Mon–Fri
UCFV Bookstore
University Station Plaza
A1–33814 King Rd., V2S 8H8
Marshall Road Annex
34194 Marshall Road, V2S  5E4
Telephone: 604-859-8462
Career Technical Centre
2272 Windsor Street, V2S 5W6
Telephone: 604-850-8672
Direct Telephone Numbers — Abbotsford
Admissions & Records.................................................604-854-4501
Board of Governors’ Office..........................................604-854-4521
Bookstore ...................................................................604-854-4535
Business Administration..............................................604-854-4551
Cafeteria .....................................................................604-854-4531
Career Centre/Co-op....................................................604-854-4507
Cascade Student Newspaper........................................604-854-4529
College & Career Preparation.......................................604-854-4578
College Athletics..........................................................604-854-4583
Community Relations...................................................604-854-4513
Computer Information Systems...................................604-854-4589
Continuing Studies.......................................................604-504-7441
Counselling & Advising.................................................604-854-4528
 Criminal Justice............................................................604-854-4579
Dean of Community Access, Business,
  & Information Technology
..........................................604-854-4541
Dean of Arts & Applied Arts..........................................604-854-4539
Dean of Research
  & Industry Liaison
......................................................604-864-4639
 Dean of Science, Health,
  and Human Services
...................................................604-795-2816
Development Office......................................................604-864-4697
Director of Student Services.........................................604-854-4515
Disability Services........................................................604-864-4609
Early Childhood Education............................................604-854-4580
 Employee Relations......................................................604-854-4554
 English as a Second Language......................................604-854-4581
 Facilities.......................................................................604-854-4542
Faculty Services...........................................................604-854-4523
Faculty & Staff Association...........................................604-854-4530
Finance
   Accounts Payable
.....................................................604-854-4524
   Accounts Receivable
.................................................604-557-4026
   Company Billings
......................................................604-557-4025
   Payroll
......................................................................604-854-4525
 Financial Aid office......................................................604-864-4601
Industrial Technology Advisor (IRAP) 604-864-4643
Industry Liaison  604-854-4591
Instructional Media Services  604-854-4546
International Education  604-854-4544
Library  604-854-4545
Parking Services  604-864-4603
President’s Office  604-864-4608
Purchasing  604-854-4520
Registrar’s Office
  Admissions & Records  
604-854-4501
  Registration
 604-854-4501
Safety & Security  604-864-4603
Shipping & Receiving  604-854-4552
Student Services Information  604-854-4528
Student Union Society  604-864-4613
Trades & Technology Centre  604-854-4548
Vice President, Academic  604-864-4642
 Vice President, Finance &
  Employee Services  
604-854-4526
Vice President, Learning &
  Student Success  
604-864-4616
Visual Arts  604-854-4543
Fax numbers
    Admissions & Records  604-853-0138
   Bookstore  604-854-3714
   College Athletics  604-855-5936
    Board of Governors’ Office  604-859-6653
    Career Centre/Co-op  604-870-5627
   Community Relations  604-859-6653
   Continuing Studies  604-855-7558
   Development Office  604-855-6653
    Employee Relations  604-854-1538
    Facilities   604-853-2733
    Faculty Services  604-855-7558
   Finance  604-853-9990
    FSA Office  604-853-9540
   Library  604-853-8055
   Student Services  604-855-7614
    Trades & Technology Centre  604-853-7469
Chilliwack
45635 Yale Road, V2P 6T4
Telephone: 604-792-0025; fax: 604-792-2388
Main switchboard hours:
8:30 am–4:30 pm, Mon–Fri
Direct Telephone Numbers — Chilliwack
 Admissions & Records  604-795-2802
  Fax  604-792-2814
 Agriculture  604-795-2813
Bookstore  604-795-2823
College & Career Preparation  604-795-2807
 Community Relations  604-795-2826
Continuing Studies  604-792-0025
Counselling & Advising  604-795-2808
Dean of Science, Health,
  and Human Services  
604-795-2816
Eldercollege  604-702-2611
Faculty Services  604-795-2811
Health Sciences  604-795-2817
  Fax  
604-792-0733
Instructional Media Services  604-702-2617
Library  604-795-2824
President’s Office  604-864-4608
Student Services  604-795-2808
Student Union Society  604-795-2825
Theatre Box Office  604-795-2814
Trades & Technology Centre  604-854-4548
Mission
Heritage Park Centre
P.O. Box 1000, 33700 Prentis Avenue, V2V 7B1
Telephone: 604-820-6000; fax 604-826-0681
Business hours: 9 am–7:30 pm, Mon–Thurs;
9 am–4 pm, Fri
Hope
345 Raab Street, V0X 1L4
Telephone: 604-869-9991; fax 604-869-7431
Main switchboard hours:
12: 30–4:30 pm, Mon–Thurs; closed Fridays
Agassiz
PO Box 69, 7110 Cheam Ave., V0M 1A0
Telephone: 604-796-9496; fax 604-796-9467
Business hours: 8:30 am–4:30 pm, Mon-Fri
Career Technical Centre
UCFV, in partnership with the Abbotsford School District, sponsors the Career Technical Centre. The programs at this unique centre allow senior secondary students to combine their Grade 11 and 12 subjects with some of the certificate programs at UCFV. Contact CTC at 604-850-8672, fax 604-850-0667, to find out more about integrated studies in the area of Trades and Technology (various programs), Applied Business Technology, Health & Human Services, Computing, etc.
Bookstore
UCFV operates bookstores in Chilliwack, Abbotsford, and Mission which stock required textbooks, stationery, and software. UCFV clothing and other souvenirs are also available. Your student card is required for ID on cheques.
The Abbotsford campus bookstore is located at University Station, the plaza, adjacent to the main drive onto the campus, to better serve student needs. Your first stop on campus!
Abbotsford bookstore hours:
• 9 am to 4:30 pm, Monday to Thursday
• 9 am to 4:30 pm, Friday
During September and January:
• 9 am to 9 pm, Monday to Thursday
• 9:30 am to 2:30 pm, Saturdays
Mission bookstore hours:
• 10 am to 2 pm, Monday, Tuesday, and Thursday.
Extended hours for September & January - call ahead for hours
Chilliwack bookstore hours:
• 9 am to 4 pm, Monday to Friday
During September and January:
• 9 am to 9 pm, Monday to Thursday (first two weeks)
During the first four weeks of classes, the bookstores are open in the evening to enable students to obtain their books. Lists of required texts are available two to three weeks before classes begin. Students are advised not to purchase books before attending their classes. Some used texts are available.
 
Computer facilities
Instructional computer facilities consist of Pentium, Pentium II/III/IV, Celeron, and Macintosh microcomputers situated in 28 computer labs, connected to Novell and NT networks. The labs are utilized by students in all programs at UCFV. Internet and email access are provided through high-speed fibre optic links to the Provincial Learning Network.
Information Technology Services
Terry Cox, Director; BSc (Alberta)
Jolene Pannekoek, Administrative Assistant; Dip. Business Admin. (UCFV)
Christine Carter, Voice Communications Administrator; Dip. Admin.  
Management Technology (BCIT)
Daphne Cockerill, Documentation Specialist, BCIS (UCFV)
Bryan Daniel, Manager, Systems & Telecommunications (50%); Systems Administrator (50%) Dip. Electrical Tech. (STI), Dip. CAD/CAM Engineering Tech. (Kelsey)
Richard Eskandar, Network Administrator; Dip. Electrical Engineering
(Polytechnical Institute, Beirut)
Marilyn Fairclough, On Leave; Cert. Tcmns Mgmnt (VCC)
Larry Santa Cruz, Network Administrator
Shane Schlosser, PC LAN Administrator; Cert. Network Specialist Program (Capilano)
Ken Wong, PC Lan Administrator; Dip. Basic Electronics, Dip. Computer Electronics,
 Dip. Communications (VCC)
Computer Support Services
Bryan Wilkinson, Manager, Client Support (50%); Online Support
Analyst (50%); Dip. Computer Information Systems (Douglas)
Caroline Lai, Lab Monitor Supervisor
Sylvia Santiago, PC LAN Technician; Bachelor of Library Information Science (Philippines)
Susan Travassos, Technical Specialist, Dip. Crim. (Douglas)
Bill Van de Ligt, PC Lan Technician; LAN Specialist Diploma (CDI)
Information Systems
Michael Bayrock, Manager, Administrative Systems; BSc (UBC)
Jessica Gao, Database Administrator; BSc (Jilin University)
Gidu Goldstein, Programmer Analyst; BSc (University of South Africa)
Verlaine Lamour, Programmer Analyst; BSc (Québec)
Ahktar Malik, Systems Analyst; PhD (University of Manchester Institute of Science &  
 Technology)
Peter Rasquinha, Programmer Analyst; MS Computer Applications
(Indian Institute of Technology)
Boris Rapoport, Systems Analyst; BSc (Krasnoyarsk State University)
Amandip Sidhu, Website Administrator; Dip. Computer Systems Technology (BCIT)
First Aid
First Aid attendants are on call Monday to Friday,
8:30 am–11:30 pm. In Abbotsford call local 4400 and in Chilliwack call local 2525. The operator will call the nearest first aid attendant or call an ambulance if necessary.
Food Services
UCFV provides complete food services at both the Chilliwack and Abbotsford campuses. Breakfast, lunch, and dinner are available during the fall and winter semesters.
Operating hours, Abbotsford:
• Monday–Thursday  7:30 am–9 pm
• Friday   7:30 am–4:30 pm
• Saturday   8 am–2 pm
Operating hours, Chilliwack:
• Monday–Thursday  8 am–8 pm (limited service after 2 pm)
• Friday   8 am–2 pm
Reduced hours of operation are in effect from April through August and during the Christmas break.
Human Rights and
Conflict Resolution Advisor
The purpose of the Human Rights and Conflict Resolution advisor is to facilitate a fair and effective educational environment, in part by:
•promoting understanding between/among people
•assisting in resolving interpersonal conflict
•handling the early stages of a potential harassment issue.
The advisor is, and is seen as, impartial and is available at any step of a process or complaint to:
• hear concerns
• facilitate dialogue
• provide training in effective communication and conflict resolution skills
Services
The advisor is available to students, staff, and faculty on all campuses at any step of a process or complaint to:
• provide a listening ear
• bounce ideas off
• coach people in how to handle situations
• promote understanding by facilitating dialogue between or among people
• train people in:
• conflict resolution
• mediation skills
• effective listening
• assertiveness negotiations.
• facilitate:
• meetings
• learning through small group simulations
• relationship-building/community-building/
team-building
• provide informal or formal mediation.
The advisor can also speak to classes in order to outline the purpose of the office, conflict resolution concepts, and the advisor’s role.
To contact the advisor:
email: hrcroinfo@ufv.ca; phone: 604-864-4660, or drop in to Room B225A on the Abbotsford campus.
To view the advisor’s schedule, check out the website at www.ufv.ca/hrcro/ and choose the link “Click here to view the latest schedule”, or call 604-864-4660, to hear the schedule and make an appointment.
Human Rights and Conflict Resolution advisor
Keith Barker, BSc (SFU), CPCC

Instructional Media Services
Website: www.ufv.ca/ims
Instructional Media Services (IMS) provides the UCFV community with media resources and services to enhance the classroom experience. Services range from media equipment distribution to digital video production and video conferencing.
IMS provides UCFV students and faculty with video editing suites, dubbing and duplicating equipment, a screening room, graphics area, and a self-serve media computer lab for producing class presentation assignments and seminar projects. The lab is outfitted for digital imaging, including scanning, digital photography, digital video capture and editing from virtually any video source, electronic slide presentation (PowerPoint), drymounting, laminating, and report binding. Some services are available at all campuses, but the helpful IMS staff are based on the Abbotsford and Chilliwack sites.
In addition, IMS distributes a wide inventory of A/V recording and playback equipment for use by students and faculty for instruction and class projects. Fines are charged on overdue items.
Whether you want digital images for your assignments or you need to creat a DVD of your video footage (complete with menu), Instructional Media Services is available to assist and advise you.
IMS will also arrange for in-class workshops (and out-of-class workshops) to provide basic instruction on video, photography, audio, overhead projection, and computer slide presentations.
Hours of service:
Abbotsford campus

Monday–Thursday: 8 am–7 pm
 Friday:  8 am–4 pm
Chilliwack campus

 Monday–Friday  8 am–4 pm
Phone:
 Abbotsford campus: 604-854-4546
 Chilliwack campus: 604-702-2617
Staff
Richard Heyman, Manager, Dip. Media Res. (Capilano), BGS (OLA), Abbotsford
 
Sherri Anderson, Media Assistant, Dip. ACAD Drafting Tech (UCC), Abbotsford
 
Greg Davis, Media Technician — Videography and Equipment Maintenance, Dip.  
 
Media Res. (Capilano), Abbotsford
 
Gordon Jang, Media Technician — Graphics, Dip. Media Res. (Capilano), Abbotsford
 
Diane Nosaty, Media Technician — Graphics, Dip. Media Res. (Capilano), Abbotsford
 
June Pitcher, Media Assistant, Dip. Lib. and Inf. Tech. (UCFV), Chilliwack
 
Library
The UCFV Library is committed to providing students and faculty with access to the knowledge of the world through print, electronic, and other media. With branches on the Abbotsford, Chilliwack, and Mission campuses, the library’s collection has been selected to support the programs and courses taught at UCFV, and currently contains more than 200,000 print and electronic titles, including books, journals, newspapers, government publications, videotapes, and more. The library subscribes to a wide variety of online article indexes and has access to more than 20,000 electronic journal titles. The catalogue lists not only the items physically housed in the campus libraries, but also a growing collection of websites of use to students and faculty. The library’s website provides links to the catalogues of other B.C. and Canadian libraries, so that if a desired item cannot be found in the UCFV collection, eligible users can request it through interlibrary loan.
Librarians teach information literacy skills through orientation and research skills classes to all first year English and Communications students, and to other classes on request of faculty. Library staff are available in person, online, and by phone to provide individual help on research assignments, term papers, or class presentations.
Off-campus access to the full range of the library’s online resources is available to current UCFV students and faculty through the library website. Services to distance students are provided through the website,
by telephone,
or email.
The UCFV library collections and facilities are open to the general public. A current library card is required to borrow materials. Students and faculty will be provided with cards; members of the community who would like to borrow materials may purchase a community borrower’s card for a $25 annual fee. Loan periods vary according to the type of material, and fines are charged on overdue items.
Hours of service:
Abbotsford campus
 During Fall and Winter semesters:
 Monday–Thursday  8 am–10 pm
 Friday   8 am–4:30 pm
 Saturday   10 am–4 pm
 Sunday   1–5 pm
 Other times:
 As posted

Chilliwack campus
 During Fall and Winter semesters:
Monday–Thursday  8 am–9 pm
Friday   8 am–4:30 pm
Saturday  10 am–4 pm
Sunday   1–5 pm

Mission campus at Heritage Park Centre
 During Fall and Winter semesters
 Monday–Thursday  8:30 am–7 pm
Friday   8:30 am–3 pm
Saturday & Sunday  closed
Phone
 Abbotsford campus: 604-854-4545
 Chilliwack campus: 604-795-2824
 Mission:  604-820-6009
Library personnel
Kim Isaac, BA, MLS (UBC), Director
Laura Naydiuk, Lib. Tech. Cert. (Red River), Administrative Assistant
Public Services
 
Librarians
Art Knight, Dip. Lib. and Info Tech (SAIT), BA, MLIS (Alberta)
Mary-Anne MacDougall, BA (SFU), MLS (UBC)
Patti Wilson, BA, MLS (Alberta), Public Services Coordinator
 
Library Technicians (Abbotsford)
Eva Korelus, BA (UCFV), Technician-in-charge
Paula Brennan, Dip. Lib. and Info. Tech. (UCFV)
Kulwant Gill, Dip. Lib. Tech. (FVC), BA (UCFV)
Pat Harris, Dip. Lib. and Info. Tech (UCFV)
Carol Konkle, Dip. Lib. and Info. Tech. (UCFV)
Heather LeGood, BA (SFU), Dip. Lib. Tech. (FVC)
Eileen O’Sullivan, Dip. Lib. and Info. Tech. (UCFV)
Shawnna Pierce, Dip. Lib. and Info. Tech. (UCFV)
 
Library Technicians (Chilliwack)
Kate Czapleski, Dip. Lib. Tech. (UCFV), Technician-in-charge
Leslie Aleksic, Dip. Lib. Tech. (FVC)
Betty Wierda, Dip. Lib. and Info Tech. (UCFV)

Library Technicians (Mission)
Joan Smith, Dip. Lib. and Info. Tech. (UCFV)
Technical Services (Abbotsford)
Corinne McConchie, Dip. Lib. and Info. Tech. (FVC), BA, MLS (UBC),
  Systems and Technical Services Librarian
Linda Harder, Dip. Lib. and Info. Tech. (UCFV); Technician (Serials)
Liz Hughes, Dip. Lib. Arts (SAIT); Technician (Cataloguing)
Sue Kleiv, Dip. Lib. and Info. Tech. (UCFV); Technician (Acquisitions)
June Reedman, Dip. Lib. and Info. Tech. (FVC), Dip. Tech. Bus. Man.
  (BCIT); Library Technician-in-charge (Acquisitions)
Jenny Walters, Library Technician-in-charge (Cataloguing)
Ombudsman Office
The UCFV Student Ombudsman holds a position of trust, with a responsibility to the entire UCFV community.
The Ombudsman:
• provides an entry point into the UCFV system
• offers information on complaints and concerns
(policy and procedures)
• offers recommendations for necessary changes to policy and procedures.
The Ombudsman office is established as a neutral, objective third party:
• for information assistance in resolving problems, conflicts, and disputes
• as a source of information and assistance to all members of UCFV in respect to academic and other UCFV rules, regulations, policies and procedures.
The Ombudsman is bound by the principle of
confidentiality, and is available to all students, faculty,
and staff on all campuses to:
• listen
• provide information and referrals
• offer suggestions and options
• investigate complaints and concerns
• put forward recommendations for changes to policy and procedure.
The Ombudsman will not initiate an investigation without a request or prior approval from the complainant.
The Ombudsman will also speak to classes to explain the role of the Ombudsman at UCFV.
To contact the Ombudsman:
Phone: 604-504-7441, local 4238
Drop-in:   Abbotsford: Room B225A
 Chilliwack: Room E101
 Mission by appointment.

Parking
Pay parking is in effect at the UCFV Abbotsford and Chilliwack campuses. General parking for students and visitors is available at $1 per day (subject to change). Short-term visitor parking is also available. Parking is free for people with disabilities (with valid stickers), and motorcycles in designated areas. Carpooling is encouraged. Carpool permits are available from the Facilities department. Carpoolers are offered reserved parking spots in good locations.
Detailed information regarding pay parking may be found in the parking information brochure which is available at key locations throughout UCFV, or on our website at www.ufv.ca/parking
All UCFV employees also pay for parking in reserved areas. For more information about parking contact the UCFV Safety & Security department at 604-864-4603.

Photocopies
Photocopy machines are available at all UCFV centres. They are located in the libraries at Abbotsford and Chilliwack, and throughout the campuses.

Security
Abbotsford campus
A security officer is on duty from 7 a.m. to midnight, Monday to Friday, from 6:30 a.m. to 6:30 p.m. on Saturday and from 12:30 p.m. to 5:30 p.m. Sunday. The security officer can be reached at 604-768-0279.
Chilliwack campus
A security officer is on duty at the Chilliwack campus from 7 a.m. to 11 p.m., Monday to Friday, from 8 a.m. to 4:30 pm on Saturday and from 12:30 p.m. to 5:30 p.m. Sunday. The security officer can be reached at 604-991-0225.
For more information about security, check out our website at www.ufv.ca/security

Switchboard
Information may be obtained from the main switchboards year-round, Monday to Friday, from
8:30 am to 4:30 pm in Abbotsford at 604-504-7441 and in Chilliwack at 604-792-0025.
The Abbotsford switchboard also provides evening service September through June, Monday to Thursday, from 4:30 pm to 8:30 pm.


 

Return to General index

  Return to Calendar homepage


ucfvbttn.gif (926 bytes) For general information about UCFV contact: info@ufv.ca

Technical questions regarding this web site should be directed

to calendar@ufv.ca

Copyright 2005 University College of the Fraser Valley

Statement of Copyright & Disclaimer