Facilities and Services
UCFV offers a wide range of services
at its main campuses, regional centres, and off-campus
locations throughout the university college region.
Main locations
Abbotsford
33844 King Road, V2S 7M8
Telephone: 604-504-7441; fax: 604-855-7614
Main switchboard hours:
8:30 am–4:30 pm, Mon–Fri
33844 King Road, V2S 7M8
Telephone: 604-504-7441; fax: 604-855-7614
Main switchboard hours:
8:30 am–4:30 pm, Mon–Fri
UCFV Bookstore
University Station Plaza
A1–33814 King Rd., V2S 8H8
University Station Plaza
A1–33814 King Rd., V2S 8H8
Marshall Road Annex
34194 Marshall Road, V2S 5E4
Telephone: 604-859-8462
34194 Marshall Road, V2S 5E4
Telephone: 604-859-8462
Career Technical Centre
2272 Windsor Street, V2S 5W6
Telephone: 604-850-8672
2272 Windsor Street, V2S 5W6
Telephone: 604-850-8672
Direct Telephone Numbers —
Abbotsford
Admissions & Records.................................................604-854-4501
Board of Governors’ Office..........................................604-854-4521
Bookstore ...................................................................604-854-4535
Business Administration..............................................604-854-4551
Cafeteria
.....................................................................604-854-4531
Career Centre/Co-op....................................................604-854-4507
Cascade Student Newspaper........................................604-854-4529
College & Career
Preparation.......................................604-854-4578
College
Athletics..........................................................604-854-4583
Community Relations...................................................604-854-4513
Computer Information Systems...................................604-854-4589
Continuing Studies.......................................................604-504-7441
Counselling & Advising.................................................604-854-4528
Criminal Justice............................................................604-854-4579
Dean of Community Access,
Business,
& Information Technology..........................................604-854-4541
& Information Technology..........................................604-854-4541
Dean of Arts & Applied Arts..........................................604-854-4539
Dean of Research
& Industry Liaison......................................................604-864-4639
& Industry Liaison......................................................604-864-4639
Dean of Science, Health,
and Human Services...................................................604-795-2816
and Human Services...................................................604-795-2816
Development Office......................................................604-864-4697
Director of Student Services.........................................604-854-4515
Disability Services........................................................604-864-4609
Early Childhood Education............................................604-854-4580
Employee Relations......................................................604-854-4554
English as a Second Language......................................604-854-4581
Facilities.......................................................................604-854-4542
Faculty Services...........................................................604-854-4523
Faculty & Staff Association...........................................604-854-4530
Finance
Accounts Payable .....................................................604-854-4524
Accounts Receivable.................................................604-557-4026
Company Billings......................................................604-557-4025
Payroll......................................................................604-854-4525
Accounts Payable .....................................................604-854-4524
Accounts Receivable.................................................604-557-4026
Company Billings......................................................604-557-4025
Payroll......................................................................604-854-4525
Financial Aid office......................................................604-864-4601
Industrial Technology Advisor (IRAP) 604-864-4643
Industry Liaison 604-854-4591
Instructional Media Services 604-854-4546
International Education 604-854-4544
Library 604-854-4545
Parking Services 604-864-4603
President’s Office 604-864-4608
Purchasing 604-854-4520
Registrar’s Office
Admissions & Records 604-854-4501
Registration 604-854-4501
Admissions & Records 604-854-4501
Registration 604-854-4501
Safety & Security 604-864-4603
Shipping & Receiving 604-854-4552
Student Services Information 604-854-4528
Student Union Society 604-864-4613
Trades & Technology Centre 604-854-4548
Vice President, Academic 604-864-4642
Vice President, Finance
&
Employee Services 604-854-4526
Employee Services 604-854-4526
Vice President, Learning &
Student Success 604-864-4616
Student Success 604-864-4616
Visual Arts 604-854-4543
Fax numbers
Admissions & Records
604-853-0138
Bookstore 604-854-3714
College Athletics 604-855-5936
Board of
Governors’ Office 604-859-6653
Career Centre/Co-op
604-870-5627
Community Relations
604-859-6653
Continuing Studies
604-855-7558
Development Office
604-855-6653
Employee Relations 604-854-1538
Facilities 604-853-2733
Faculty Services 604-855-7558
Finance 604-853-9990
FSA Office 604-853-9540
Library 604-853-8055
Student Services 604-855-7614
Trades & Technology
Centre 604-853-7469
Chilliwack
45635 Yale Road, V2P 6T4
Telephone: 604-792-0025; fax: 604-792-2388
Telephone: 604-792-0025; fax: 604-792-2388
Main switchboard hours:
8:30 am–4:30 pm, Mon–Fri
8:30 am–4:30 pm, Mon–Fri
Direct Telephone Numbers —
Chilliwack
Admissions & Records 604-795-2802
Fax 604-792-2814
Fax 604-792-2814
Agriculture 604-795-2813
Bookstore 604-795-2823
College & Career Preparation
604-795-2807
Community Relations 604-795-2826
Continuing Studies 604-792-0025
Counselling & Advising 604-795-2808
Dean of Science, Health,
and Human Services 604-795-2816
and Human Services 604-795-2816
Eldercollege 604-702-2611
Faculty Services 604-795-2811
Health Sciences 604-795-2817
Fax 604-792-0733
Fax 604-792-0733
Instructional Media Services 604-702-2617
Library 604-795-2824
President’s Office 604-864-4608
Student Services 604-795-2808
Student Union Society 604-795-2825
Theatre Box Office 604-795-2814
Trades & Technology Centre 604-854-4548
Mission
Heritage Park Centre
P.O. Box 1000, 33700 Prentis Avenue, V2V 7B1
Heritage Park Centre
P.O. Box 1000, 33700 Prentis Avenue, V2V 7B1
Telephone: 604-820-6000; fax
604-826-0681
Business hours: 9 am–7:30 pm, Mon–Thurs;
9 am–4 pm, Fri
Business hours: 9 am–7:30 pm, Mon–Thurs;
9 am–4 pm, Fri
Hope
345 Raab Street, V0X 1L4
Telephone: 604-869-9991; fax 604-869-7431
345 Raab Street, V0X 1L4
Telephone: 604-869-9991; fax 604-869-7431
Main switchboard hours:
12: 30–4:30 pm, Mon–Thurs; closed Fridays
12: 30–4:30 pm, Mon–Thurs; closed Fridays
Agassiz
PO Box 69, 7110 Cheam Ave., V0M 1A0
PO Box 69, 7110 Cheam Ave., V0M 1A0
Telephone: 604-796-9496; fax
604-796-9467
Business hours: 8:30 am–4:30 pm, Mon-Fri
Business hours: 8:30 am–4:30 pm, Mon-Fri
UCFV, in partnership with the
Abbotsford School District, sponsors the Career Technical
Centre. The programs at this unique centre allow senior
secondary students to combine their Grade 11 and 12 subjects
with some of the certificate programs at UCFV. Contact CTC at
604-850-8672, fax 604-850-0667, to find out more about
integrated studies in the area of Trades and Technology
(various programs), Applied Business Technology, Health &
Human Services, Computing, etc.
UCFV operates bookstores in
Chilliwack, Abbotsford, and Mission which stock required
textbooks, stationery, and software. UCFV clothing and other
souvenirs are also available. Your student card is required for
ID on cheques.
The Abbotsford campus bookstore is
located at University Station, the plaza, adjacent to the main
drive onto the campus, to better serve student needs. Your
first stop on campus!
Abbotsford bookstore hours:
• 9 am to 4:30 pm, Monday to
Thursday
• 9 am to 4:30 pm, Friday
During September and January:
• 9 am to 9 pm, Monday to Thursday
• 9:30 am to 2:30 pm, Saturdays
Mission bookstore hours:
• 10 am to 2 pm, Monday, Tuesday,
and Thursday.
Extended hours for September & January
- call ahead for hours
Chilliwack bookstore hours:
• 9 am to 4 pm, Monday to Friday
During September and January:
• 9 am to 9 pm, Monday to Thursday
(first two weeks)
During the first four weeks of
classes, the bookstores are open in the evening to enable
students to obtain their books. Lists of required texts are
available two to three weeks before classes begin. Students are
advised not to purchase books before attending their classes.
Some used texts are available.
Computer facilities
Instructional computer facilities
consist of Pentium, Pentium II/III/IV, Celeron, and Macintosh
microcomputers situated in 28 computer labs, connected to
Novell and NT networks. The labs are utilized by students in
all programs at UCFV. Internet and email access are provided
through high-speed fibre optic links to the Provincial Learning
Network.
Information Technology Services
Terry Cox, Director; BSc (Alberta)
Jolene Pannekoek, Administrative
Assistant; Dip. Business Admin. (UCFV)
Christine Carter, Voice Communications
Administrator; Dip. Admin.
Management Technology (BCIT)
Management Technology (BCIT)
Daphne Cockerill, Documentation
Specialist, BCIS (UCFV)
Bryan Daniel, Manager, Systems &
Telecommunications (50%); Systems Administrator (50%) Dip.
Electrical Tech. (STI), Dip. CAD/CAM Engineering Tech. (Kelsey)
Richard Eskandar, Network Administrator;
Dip. Electrical Engineering
(Polytechnical Institute, Beirut)
(Polytechnical Institute, Beirut)
Marilyn Fairclough, On Leave; Cert.
Tcmns Mgmnt (VCC)
Larry Santa Cruz, Network Administrator
Shane Schlosser, PC LAN Administrator;
Cert. Network Specialist Program (Capilano)
Ken Wong, PC Lan Administrator; Dip.
Basic Electronics, Dip. Computer Electronics,
Dip. Communications (VCC)
Dip. Communications (VCC)
Computer Support Services
Bryan Wilkinson, Manager, Client Support
(50%); Online Support
Analyst (50%); Dip. Computer Information Systems (Douglas)
Analyst (50%); Dip. Computer Information Systems (Douglas)
Caroline Lai, Lab Monitor Supervisor
Sylvia Santiago, PC LAN Technician;
Bachelor of Library Information Science (Philippines)
Susan Travassos, Technical Specialist,
Dip. Crim. (Douglas)
Bill Van de Ligt, PC Lan Technician; LAN
Specialist Diploma (CDI)
Information Systems
Michael Bayrock, Manager, Administrative
Systems; BSc (UBC)
Jessica Gao, Database Administrator; BSc
(Jilin University)
Gidu Goldstein, Programmer Analyst; BSc
(University of South Africa)
Verlaine Lamour, Programmer Analyst; BSc
(Québec)
Ahktar Malik, Systems Analyst; PhD
(University of Manchester Institute of Science &
Technology)
Technology)
Peter Rasquinha, Programmer Analyst; MS
Computer Applications
(Indian Institute of Technology)
(Indian Institute of Technology)
Boris Rapoport, Systems Analyst; BSc
(Krasnoyarsk State University)
Amandip Sidhu, Website Administrator;
Dip. Computer Systems Technology (BCIT)
First Aid
First Aid attendants are on call
Monday to Friday,
8:30 am–11:30 pm. In Abbotsford call local 4400 and in Chilliwack call local 2525. The operator will call the nearest first aid attendant or call an ambulance if necessary.
8:30 am–11:30 pm. In Abbotsford call local 4400 and in Chilliwack call local 2525. The operator will call the nearest first aid attendant or call an ambulance if necessary.
Food Services
UCFV provides complete food services
at both the Chilliwack and Abbotsford campuses. Breakfast,
lunch, and dinner are available during the fall and
winter semesters.
Operating hours, Abbotsford:
• Monday–Thursday 7:30
am–9 pm
• Friday 7:30 am–4:30
pm
• Saturday 8 am–2 pm
Operating hours, Chilliwack:
• Monday–Thursday 8
am–8 pm (limited service after 2 pm)
• Friday 8 am–2 pm
Reduced hours of operation are in
effect from April through August and during the Christmas
break.
Human Rights and
Conflict Resolution Advisor
Conflict Resolution Advisor
The purpose of the Human Rights and
Conflict Resolution advisor is to facilitate a fair and
effective educational environment, in part by:
•promoting understanding
between/among people
•assisting in resolving
interpersonal conflict
•handling the early stages of a
potential harassment issue.
The advisor is, and is seen as,
impartial and is available at any step of a process or
complaint to:
• hear concerns
• facilitate dialogue
• provide training in effective
communication and conflict resolution skills
Services
The advisor is available to students,
staff, and faculty on all campuses at any step of a process or
complaint to:
• provide a listening ear
• bounce ideas off
• coach people in how to handle
situations
• promote understanding by
facilitating dialogue between or among people
• train people in:
• conflict resolution
• mediation skills
• effective listening
• assertiveness negotiations.
• facilitate:
• meetings
• learning through small group
simulations
•
relationship-building/community-building/
team-building
team-building
• provide informal or formal
mediation.
The advisor can also speak to classes
in order to outline the purpose of the office, conflict
resolution concepts, and the advisor’s role.
To contact the advisor:
To view the advisor’s schedule,
check out the website at
www.ufv.ca/hrcro/
and choose the link
“Click here to view the latest schedule”, or call
604-864-4660, to hear the schedule and make an appointment.
Human Rights and Conflict Resolution
advisor
Keith Barker, BSc (SFU), CPCC
Instructional Media Services
Website: www.ufv.ca/ims
Instructional Media Services (IMS)
provides the UCFV community with media resources and services
to enhance the classroom experience. Services range from media
equipment distribution to digital video production and video
conferencing.
IMS provides UCFV students and faculty
with video editing suites, dubbing and duplicating equipment, a
screening room, graphics area, and a self-serve media computer
lab for producing class presentation assignments and seminar
projects. The lab is outfitted for digital imaging, including
scanning, digital photography, digital video capture and
editing from virtually any video source, electronic slide
presentation (PowerPoint), drymounting, laminating, and report
binding. Some services are available at all campuses, but the
helpful IMS staff are based on the Abbotsford and Chilliwack
sites.
In addition, IMS distributes a wide
inventory of A/V recording and playback equipment for use by
students and faculty for instruction and class projects. Fines
are charged on overdue items.
Whether you want digital images for
your assignments or you need to creat a DVD of your video
footage (complete with menu), Instructional Media Services is
available to assist and advise you.
IMS will also arrange for in-class
workshops (and out-of-class workshops) to provide basic
instruction on video, photography, audio, overhead projection,
and computer slide presentations.
Hours of service:
Abbotsford
campus
Monday–Thursday: 8 am–7 pm
Friday: 8 am–4 pm
Monday–Thursday: 8 am–7 pm
Friday: 8 am–4 pm
Chilliwack
campus
Monday–Friday 8 am–4 pm
Monday–Friday 8 am–4 pm
Phone:
Abbotsford campus: 604-854-4546
Chilliwack campus: 604-702-2617
Staff
Richard Heyman, Manager, Dip.
Media Res. (Capilano), BGS (OLA), Abbotsford
Sherri Anderson, Media
Assistant, Dip. ACAD Drafting Tech (UCC), Abbotsford
Greg Davis, Media Technician
— Videography and Equipment Maintenance, Dip.
Media Res. (Capilano), Abbotsford
Media Res. (Capilano), Abbotsford
Gordon Jang, Media Technician
— Graphics, Dip. Media Res. (Capilano), Abbotsford
Diane Nosaty, Media Technician
— Graphics, Dip. Media Res. (Capilano), Abbotsford
June Pitcher, Media Assistant,
Dip. Lib. and Inf. Tech. (UCFV), Chilliwack
Library
Website:
www.ufv.ca/library/
The UCFV Library is committed to
providing students and faculty with access to the knowledge of
the world through print, electronic, and other media. With
branches on the Abbotsford, Chilliwack, and Mission campuses,
the library’s collection has been selected to support the
programs and courses taught at UCFV, and currently contains
more than 200,000 print and electronic titles, including books,
journals, newspapers, government publications, videotapes, and
more. The library subscribes to a wide variety of online
article indexes and has access to more than 20,000 electronic
journal titles. The catalogue lists not only the items
physically housed in the campus libraries, but also a growing
collection of websites of use to students and faculty. The
library’s website provides links to the catalogues of
other B.C. and Canadian libraries, so that if a desired item
cannot be found in the UCFV collection, eligible users can
request it through interlibrary loan.
Librarians teach information literacy
skills through orientation and research skills classes to all
first year English and Communications students, and to other
classes on request of faculty. Library staff are available in
person, online, and by phone to provide individual help on
research assignments, term papers, or class presentations.
Off-campus access to the full range of
the library’s online resources is available to current
UCFV students and faculty through the library website. Services
to distance students are provided through the website,
by telephone, or email.
by telephone, or email.
The UCFV library collections and
facilities are open to the general public. A current library
card is required to borrow materials. Students and faculty will
be provided with cards; members of the community who would like
to borrow materials may purchase a community borrower’s
card for a $25 annual fee. Loan periods vary according to the
type of material, and fines are charged on overdue items.
Hours of service:
Abbotsford campus
During Fall and Winter semesters:
Monday–Thursday
8 am–10 pm
Friday 8 am–4:30 pm
Saturday 10 am–4 pm
Sunday 1–5 pm
Friday 8 am–4:30 pm
Saturday 10 am–4 pm
Sunday 1–5 pm
Other times:
As posted
Chilliwack campus
During Fall and Winter semesters:
Monday–Thursday
8 am–9 pm
Friday 8 am–4:30 pm
Saturday 10 am–4 pm
Sunday 1–5 pm
Friday 8 am–4:30 pm
Saturday 10 am–4 pm
Sunday 1–5 pm
Mission campus at Heritage Park Centre
During Fall and Winter semesters
Monday–Thursday
8:30 am–7 pm
Friday 8:30 am–3 pm
Saturday & Sunday closed
Friday 8:30 am–3 pm
Saturday & Sunday closed
Phone
Abbotsford campus: 604-854-4545
Abbotsford campus: 604-854-4545
Chilliwack campus: 604-795-2824
Mission: 604-820-6009
Library personnel
Kim Isaac, BA, MLS (UBC), Director
Laura Naydiuk, Lib. Tech. Cert. (Red
River), Administrative Assistant
Public Services
Librarians
Art Knight, Dip. Lib. and Info Tech (SAIT), BA, MLIS (Alberta)
Art Knight, Dip. Lib. and Info Tech (SAIT), BA, MLIS (Alberta)
Mary-Anne MacDougall, BA (SFU), MLS
(UBC)
Patti Wilson, BA, MLS (Alberta), Public
Services Coordinator
Library Technicians (Abbotsford)
Eva Korelus, BA (UCFV), Technician-in-charge
Eva Korelus, BA (UCFV), Technician-in-charge
Paula Brennan, Dip. Lib. and Info. Tech.
(UCFV)
Kulwant Gill, Dip. Lib. Tech. (FVC), BA
(UCFV)
Pat Harris, Dip. Lib. and Info. Tech
(UCFV)
Carol Konkle, Dip. Lib. and Info. Tech.
(UCFV)
Heather LeGood, BA (SFU), Dip. Lib.
Tech. (FVC)
Eileen O’Sullivan, Dip. Lib. and
Info. Tech. (UCFV)
Shawnna Pierce, Dip. Lib. and Info.
Tech. (UCFV)
Library Technicians (Chilliwack)
Kate Czapleski, Dip. Lib. Tech. (UCFV),
Technician-in-charge
Leslie Aleksic, Dip. Lib. Tech. (FVC)
Betty Wierda, Dip. Lib. and Info Tech.
(UCFV)
Library Technicians (Mission)
Joan Smith, Dip. Lib. and Info. Tech.
(UCFV)
Technical Services (Abbotsford)
Corinne McConchie, Dip. Lib. and Info.
Tech. (FVC), BA, MLS (UBC),
Systems and Technical Services Librarian
Systems and Technical Services Librarian
Linda Harder, Dip. Lib. and Info. Tech.
(UCFV); Technician (Serials)
Liz Hughes, Dip. Lib. Arts (SAIT);
Technician (Cataloguing)
Sue Kleiv, Dip. Lib. and Info. Tech.
(UCFV); Technician (Acquisitions)
June Reedman, Dip. Lib. and Info. Tech.
(FVC), Dip. Tech. Bus. Man.
(BCIT); Library Technician-in-charge (Acquisitions)
(BCIT); Library Technician-in-charge (Acquisitions)
Jenny Walters, Library
Technician-in-charge (Cataloguing)
Ombudsman Office
The UCFV Student Ombudsman holds a
position of trust, with a responsibility to the entire UCFV
community.
The Ombudsman:
• provides an entry point into the
UCFV system
• offers information on complaints
and concerns
(policy and procedures)
(policy and procedures)
• offers recommendations for
necessary changes to policy and procedures.
The Ombudsman office is established as
a neutral, objective third party:
• for information assistance in
resolving problems, conflicts, and disputes
• as a source of information and
assistance to all members of UCFV in respect to academic and
other UCFV rules, regulations, policies and procedures.
The Ombudsman is bound by the
principle of
confidentiality, and is available to all students, faculty, and staff on all campuses to:
confidentiality, and is available to all students, faculty, and staff on all campuses to:
• listen
• provide information and referrals
• offer suggestions and options
• investigate complaints and
concerns
• put forward recommendations for
changes to policy and procedure.
The Ombudsman will not initiate an
investigation without a request or prior approval from the
complainant.
The Ombudsman will also speak to
classes to explain the role of the Ombudsman at UCFV.
To contact the Ombudsman:
Phone: 604-504-7441, local 4238
Drop-in: Abbotsford: Room B225A
Chilliwack: Room E101
Mission by appointment.
Parking
Pay parking is in effect at the UCFV
Abbotsford and Chilliwack campuses. General parking for
students and visitors is available at $1 per day (subject to
change). Short-term visitor parking is also available. Parking
is free for people with disabilities (with valid stickers), and
motorcycles in designated areas. Carpooling is encouraged.
Carpool permits are available from the Facilities department.
Carpoolers are offered reserved parking spots in good
locations.
Detailed information regarding pay
parking may be found in the parking information brochure which
is available at key locations throughout UCFV, or on our
website at
www.ufv.ca/parking
All UCFV employees also pay for
parking in reserved areas. For more information about parking
contact the UCFV Safety & Security department at
604-864-4603.
Photocopies
Photocopy machines are available at
all UCFV centres. They are located in the libraries at
Abbotsford and Chilliwack, and throughout the campuses.
Security
Abbotsford campus
A security officer is on duty from 7
a.m. to midnight, Monday to Friday, from 6:30 a.m. to 6:30 p.m.
on Saturday and from 12:30 p.m. to 5:30 p.m. Sunday. The
security officer can be reached at 604-768-0279.
Chilliwack campus
A security officer is on duty at the
Chilliwack campus from 7 a.m. to 11 p.m., Monday to Friday,
from 8 a.m. to 4:30 pm on Saturday and from 12:30 p.m. to 5:30
p.m. Sunday. The security officer can be reached at 604-991-0225.
Switchboard
Information may be obtained from the
main switchboards year-round, Monday to Friday, from
8:30 am to 4:30 pm in Abbotsford at 604-504-7441 and in Chilliwack at 604-792-0025.
8:30 am to 4:30 pm in Abbotsford at 604-504-7441 and in Chilliwack at 604-792-0025.
The Abbotsford switchboard also
provides evening service September through June, Monday to
Thursday, from 4:30 pm to 8:30 pm.
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