Student Services

Director’s office
The Director of Student Services is responsible for administrative support for Student Services reception, UCFV Information Centre, Counselling, Educational Advising, Financial Aid, Disability Services, Student Life (Intramurals, Orientation, University House, Students Leadership, Clubs and Associations, Volunteer UCFV), the Career Resource Centres, Aboriginal Access Services, and S’olh Shxwleli (Aboriginal Resource Centre).
The Director’s Office also provides information about UCFV policies including appeal and dispute resolution processes.
Within the Director’s Office, the Student Affairs Advisor coordinates the Academic Appeals process, and the provision of information regarding UCFV policies to students, staff and faculty.
Director
Cheryl Dahl, BA (Calgary), MA (SFU)
604-854-4515; email: cheryl.dahl@ufv.ca; fax: 604-855-7614
 
Student Affairs Advisor
Leanne Tielmann, BSW (UCFV), MEd (Calgary)
604-557-4016; email: leanne.tielmann@ufv.ca; fax: 604-855-7614
 
Assistant
Catherine Nelson
604-864-4677; email: catherine.nelson@ufv.ca
Reception
Student Services assistants provide general information about the university college, register students for orientations and workshops, help students use the Career Resource Centre, and provide a lost and found service. Assistants book appointments for Counselling, and Educational Advising. For off-campus housing information, please check www.myidealhome.com/ucfv
Student Services assistants
Abbotsford  604-854-4528
Pat Bullock, BA (UCFV), PID (VCC)
Elaine Newman, BA (UCFV), PID (VCC)
Wendy Stoltz
Chilliwack  604-795-2808
Julie Williams
Mission   604-820-6000
 
Educational Advising
Educational advisors are available to help current and potential students explore post-secondary options both at UCFV and elsewhere. Advisors assist students in developing individual education plans by explaining career and program requirements, institutional processes, and course transfer. Through confidential individual appointments, advisors provide assistance in refining goals and objectives, understanding available choices, and assessing the consequences of alternative actions.
Students may book full educational planning appointments or have quick questions answered during short drop-in sessions.
Educational advisors also offer free one- and two-hour information workshops on various topics.
Workshops
For new students:
• Introduction to UCFV
This two-hour workshop is for new students who have not attended a post-secondary institution, and who have not yet applied to UCFV. You will learn about the application process, program opportunities, options for continuing your education, expectations of UCFV, and available resources. The workshop will give you an understanding of the ins and outs of the UCFV system and how you can give yourself the advantage as a student.
• Becoming a Student at UCFV
This workshop is for students who have already applied to a UCFV program and want some assistance with the registration process. The focus of the workshop is on course planning; you will learn about assessment tests, criteria for selecting courses, timetabling, registration processes, and UCFV resources that may assist you with your educational planning.
• Timetabling Workshops
These two-hour sessions are for new students who need help in learning how to organize and develop their timetables.
For continuing students:
• Building Arts Degrees
• Top 10 Advising Tips for a Successful Semester
• Becoming a Teacher
• Course Scheduling for the Undecided
• Pre-Professional Course Planning
 (Chiropractic, Dentistry, Medicine, Pharmacy, Veterinary, Dental Hygiene,
  Physical & Occupational Therapy)
• First-time Online Learner
 
External liaison information sessions
Educational advisors organize information sessions and forums for continuing students. Representatives from admission departments, selected faculties, and graduate programs from other universities and professional schools visit UCFV to provide information for students planning to transfer to another institution or pursuing graduate studies. Annual events include the Education Forum for teaching-bound students, the Graduate Studies Fair, and the University Liaison Day. Graduate studies tips, handbook and opportunities can be found at www.ufv.ca/stuserv/crc/graduate
Contact us
Check the Educational Advising website for workshops and information sessions at www.ufv.ca/stuserv/advising.htm
To book an appointment, check the drop-in schedule, or sign up for a workshop, please contact Student Services reception. Note: for services at the Mission campus, please contact the Abbotsford number.
Abbotsford 604-854-4528
Chilliwack  604-795-2808
 
Educational Advisors
Barbara Salingré, BA (UCFV), ID (VCC), Department Head
Eddie Campbell, BA (SFU)
Caitlin Davis, BA (UBC)
Darren Francis, BA (SFU)
Mandy Klepic, BA (SFU), Prof. Teaching Cert. (SFU)
Sybille Stegmueller, Dip. General Studies (UCFV)
Linda Toews, BA (UCFV)
Jon Treloar, BSc (UBC)
 
Counselling
The counsellors at UCFV are professionally trained to provide a variety of counselling services.
• Career counselling
Career counselling is available to help you choose a satisfying career suited to your individual strengths, interests, values and personality type. This service is offered on an individual appointment basis, in a group workshop format, and occasionally as a credit course.
• Crisis counselling
Crisis counselling is available to get students back on track after experiencing a sudden, traumatic event.
• Personal counselling
Times of change and stress may result in anxiety, depression, or feelings of helplessness. Personal counselling may often help to understand and resolve problems that interfere with daily living and academic work. Personal counselling is available for students on an individual appointment or sometimes on a group basis.
• Student success counselling
Student success counselling is available to help students to become effective, independent learners. This service is available in individual and workshop format. See “workshops and courses” below.
Workshops and courses
• Career and Life Planning Workshops
• Career Planning Orientations
• Career Planning 101
• Student Success Workshops including:
• How to Study, Learn, Remember, and Stay Motivated
• Notemaking
• Reading Skills
• Study Skills Overview
• Stress Management
• Time Management
• Public Speaking with Confidence
• Motivation
• See additional Academic Support courses listed on page 39.
Call Student Services reception to register for these workshops or to book individual appointments.
Abbotsford  604-854-4528
Chilliwack  604-795-2808
Mission   604-820-6001
 
Counsellors
Elli Tamarin, BA (SFU), MEd (UBC), Department Head
Najmi Alibhai, BA (SFU), MA (London), MEd (UBC)
Eileen Burkholder, BEd (UBC), MEd (UVic)
Mark Hoffmann, BSc (Stanford), Diploma CS (Regent), MA (UBC)
Career Resource Centres
Located on the Abbotsford and Chilliwack campuses in the Student Services areas, the centres provide:
• career planning, job search, and labour market information
• information about UCFV programs
• calendars and information for post-secondary institutions and professional associations in British Columbia and across Canada. Some international information is available.
The Career Resource Centres also have internet access to search for career and education information.
* Online career resource information can be found at www.ufv.ca/stuserv/crc
Student Financial Aid Services
Student Financial Aid Services provides information and assistance in a supportive manner to UCFV students needing financial help. Despite careful budgeting, hard work, and planning, many students still have difficulty saving enough to complete their studies. Those needing help in financing their education are encouraged to contact Student Financial Aid Services for appropriate funding programs.
British Columbia Student Assistance Program (BCSAP)
BCSAP is a need-based program that is available to assist students with educational costs at the post-secondary level. BCSAP supplements funds available to students through work, savings/assets, and family resources/income.
Funds awarded through this program may be disbursed through a combination of Canada Student Loan, B.C. Student Loan, Canada Study Grant for Students with Dependants, and Canada Millennium Foundation Bursary. Apply online at www.bcsap.bc.ca
Grants (non-repayable)
Provincial and/or federal grants may be available to students enrolled in part-time post-secondary studies (Canada Study Grant for High Need Part-time Students), or College and Career Prep, ESL, Adult Special Education studies (Adult Basic Education Assistance Program). Grant funding is for direct educational costs: tuition, books, supplies, and in some cases, transportation. Living costs are not funded.
Emergency assistance
In situations involving unforeseen financial interruption or emergency, some students may be able to receive emergency assistance. Contact Student Financial Aid Services for appropriate applications.
Bursaries and scholarships
There are many opportunities to apply for bursaries or scholarships through UCFV. The Student Financial Planning handbook or website (www.ufv.ca/fineaid/) outlines these opportunities and is available to students at no cost through Student Financial Aid Services. Bursaries are based on financial need and will be posted when available, usually at the end of September and the end of January. Scholarships are based on academic standing and will be advertised in April of each year. Applications and deadlines are available at Student Financial Aid Services.
Financial Aid staff
Violet Chappell, Coordinator, BSc (Alberta)
Carol Ambridge, Financial Aid advisor
Sandy Bishop, Financial Aid clerk
Lisa Leclair, Financial Aid Awards clerk
Janet Robinson, Financial Aid advisor
Contact numbers:
Abbotsford 604-864-4601
Chilliwack  604-702-2618

Student Life
A student who is well connected to a cohesive UCFV community is more likely to have a positive memory of the institution. Student Life is a critical part of a positive post-secondary experience.
The Student Life department is responsible for comprehensive student development programming at UCFV. Our programming is focused on strengthening skills needed for students to assume leadership roles in campus life — to create clubs, to have fun and adventures, to organize demonstrations, to plan concerts and lectures, to start journals, and to participate in campus recreation.
The Student Life department is committed to  making things happen!
For information and event schedules go to: www.ufv.ca/stuserv/stulife/index.html
Student Life staff
Jill Harrison, Manager, BA (SFU), MA (Royal Roads)
Phone: 604-557-4062; email: jill.harrison@ufv.ca
Michelle Demers, Coordintor, BA (SFU)
Phone: 604-557-4064; email: michelle.demers@ufv.ca
Martin Kelly. Program Assistant
604-792-0025, local 2509; email: martin.kelly@ufv.ca
Elicia Tournier, Administrative Assistant
Phone: 640-557-4063; email: elicia.tournier@ufv.ca
 
Disability Services
Phone: 604-504-7441, local 4283
UCFV is committed to the integration of students with disabilities into its courses and programs.
Disability Services encourages independence while providing services to students who may require additional support in order to achieve their educational goals.
Examples of services available
• Classroom accommodation
• Individual campus orientation tours
• Material in alternate formats, such as audio-taped and Brailled materials
• Learning assistance including tutoring
• Applications for equipment loans and grants
• Liaison between faculty and students.
Examples of equipment available
• Voice synthesized computers and scanners
• Adaptive hardware and software
• Closed-circuit television reading device
• Braille printer
• Tape recorders
• TTY (telecommunication device for the deaf)
• FM System for the hard of hearing
• Adjustable chairs and computer tables
• Talking calculator
Disability Services staff and contact information
James Blackburn, Coordinator,  MSc (McGill), PhD (UBC) R. Psych.Phone: 604-557-4033; email: james.blackburn@ufv.ca
Ellen Dixon, Access Advisor, BA (Reed), MLS (UC–Berkeley),
Phone: 604-557-4034; email:
ellen.dixon@ufv.ca
Carla Petker, Access Advisor, Instructor’s Diploma (VCC), BA (Hons) UVic,
Phone: 604-864-4609; email:
carla.petker@ufv.ca
Glen Whitfield, Access Advisor, BEd (Memorial), BA (UCCB)
Phone: 604-795-2843; email:
glen.whitfield@ufv.ca
Isabel Hay, Departmental Assistant, Dip ECE (Langara),
Phone: 604-504-7441, local 4283; email:
isabel.hay@ufv.ca

Abbotsford fax: 604-855-7614
Chilliwack fax: 604-792-2388
Mission 604-820-6000; fax: 604-826-0681

Aboriginal Access Services

Students of Aboriginal ancestry, including status, non-status, and Metis, are an integral part of the UCFV student population. All UCFV student services are available and, additionally, Aboriginal students may choose the services and support of Aboriginal Access Services at one of the Aboriginal Resource Centres (S’olh Shxwlèlí. More information about cultural support, workshops, and referral, liaison, and advocacy services can be obtained by contacting the Chilliwack or Abbotsford centre (see below for contact information).
Aboriginal Access Services has information about funding sources including Aboriginal scholarships and bursaries. We help students become familiar with programs and courses at UCFV and other post-secondary schools. Services also include:
• advocating for students with other UCFV departments and outside agencies
• making referrals within UCFV and to community agencies and other institutions
• consulting on curriculum development initiatives
• acting as liaison with Stó:lõ and other First Nations agencies, post-secondary education authorities, and Metis organizations
• coordinating requests for specific Aboriginal services and programs
• offering workshops with topics pertaining to many Aboriginal interests.
The Aboriginal Access Services staff welcomes prospective, current, and former students to S’olh Shxwlèlí. Community members are always welcome as well.
Aboriginal Access Staff
Shirley Hardman, Coordinator, BA (Alberta), MEd (SFU)
604-702-2615; email: shirley.hardman@ufv.ca

Peter Tallio, Assistant, 604-795-2835; email: peter.tallio@ufv.ca
S’olh Shxwlèlí
Aboriginal Resource Centres
Aboriginal Access and S’olh Shxwlèlí welcome you to traditional Stó: lõ territory, where Stó:lõ people have lived for untold generations. Stó:lõ means ‘river’ in the Halq’eméylem language as it relates ‘the life-blood of the people’. Today, the original inhabitants of the Fraser Valley exist as 24 bands.
Meaning “our places” in Halq’eméylem, S’olh Shxwlèlí is the name of both Aboriginal Resource Centres. S’olh Shxwlèlí provides a doorway for aboriginal post-secondary students that respects aboriginal worldview in educational pursuits. At S’olh Shxwlèlí, students can find a place to study or a spot to relax between classes. Computer access for the Internet, word processing, and printing is available. Students can always expect friendly and supportive service in a relaxed atmosphere.
S’olh Shxwlèlí is central to on-campus Aboriginal activities. Students, families, and friends gather to exchange ideas, share food, and socialize in a manner reflective of cultural traditions. All students are welcome at events, which include potlucks, elder and student gatherings, workshops, circle talks, and bazaars.



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