The diploma program includes technical courses in subjects required for work in libraries and information centres, and labs for learning to manage information through the use of computers. Graduates are qualified to work in a wide variety of situations, in all kinds of libraries and information centres.
Diploma graduates are usually termed “para-professional”, and generally work as library technicians, under the direction of a librarian or an information specialist. Library technicians are qualified to supervise the work of clerical workers and other library technicians.
The most effective library and information workers are interested not only in books but in non-print materials, and in the people who seek information services, educational materials, or recreational reading. Library and information workers require excellent interpersonal and communications skills and the ability to deal accurately with details. Graduates of these programs must also be capable of using a variety of computer applications in performing tasks in libraries and information centres. An ongoing interest in learning for personal growth is essential for graduates. They must learn to cope with the many changes taking place in society, which is heavily dependent upon accurate and timely information for making informed decisions, both in business and in private life.