Nursing Unit Clerk certificate
This certificate program is designed to prepare people
to work as nursing unit clerks or to upgrade their skills if presently employed
as nursing unit clerks.
The goal of the program is to provide students with the
knowledge and skills to perform the duties required of a nursing unit clerk.
Graduates will be able to:
• Communicate effectively with patients, visitors, and other members of the
health care team
• Demonstrate an understanding of the organization, structure, and function of
the various departments of a hospital
• Function effectively in a fast-paced environment, often in emergency
• Process doctors' orders and requests
• Perform clerical duties related to hospital nursing unit and patient records
• Identify, pronounce, and spell the names of commonly used hospital drugs
• Perform clerical duties relating to the overall care of patients
• Perform standard receptionist duties
• Have a knowledge of and ability to work within general hospital code of
1. Grade 12 or equivalent.
2. Strong oral and written knowledge of English. A CPT
score of 48 or better or successful completion of ESL course level 80 English
may be required.
3. Introductory computer course or equivalent
4. 30 wpm typing speed. (Attach copy of certificate.).
5. Willingness to undergo a security clearance check.
6. Willingness to obtain inoculations to participate in
hospital practicum placement.
7. A 500-word written statement outlining your reasons
for wanting to take the program.
8. Interview with instructor(s).
9. Personal suitability — recommended skills and
• patience and composure under stress
• concern for the welfare of others
• previous hospital experience
• ability to work under close direction as part of a health
• ability and willingness to do shift work
• communication and people skills, diplomatic front-line
When to apply and register
Applications are accepted on a continuous basis throughout the year. Qualified applicants are considered for the next intake in which there is space. See Continuous application process for more information.
How to apply and register
1. Fill out a UFV application for admission form.
2. Fill out a Continuing Studies additional application form.
3. Attach all required documentation and return
completed registration package to the Continuing Studies office at the
4. A Composition Placement
Test (CPT) score of 48 or better may be required.
5. Once advised of acceptance to the program, you may
register. Section fees are due when you register for each section.
6. Applications are accepted and instructor
appointments held periodically throughout the year.
Tuition fees: $6,045 (subject to change)
Supplies: $100 (subject to change)
All fees which total more than $100 in a calendar year
are fully tax deductible.
Financial aid is available from a variety of sources.
For more information, contact the Financial Aid and Awards office at either the Abbotsford
or Chilliwack campus. A variety of bursary applications are also available from
the Financial Aid and Awards offices.
Students will be evaluated for each course in the
program on classroom participation, classroom assignments, study projects and
practica, as well as by examination. Students must maintain a grade percentage
of 80% and an attendance record of 90% per module. You must successfully
complete all theory components prior to practicum placement.
The grading procedure for this program is based on the
UFV grading system policy. Letter grades are awarded for the first theory
modules and a credit (Cr) or no credit (NCr) is awarded for the practicum
module. Official transcripts are issued upon completion of the entire program.
Students challenging components are required to pay the
full tuition fee for that section prior to examination. (Based on the UFV
official policy on course challenge.)
In addition to classroom activities, students will be
required to research, study and prepare assignments outside of class for
approximately three to six hours per week (part time) or eight to ten hours per
week (full time).
Part-time classes are Tuesday and Thursday evenings and
some Saturdays at the UFV Marshall Road Annex campus. The part-time program
begins in January, with a summer break, and the practicum begins the following March.
The full-time program runs between Monday-Friday at the
UFV Abbotsford campus. The full-time program begins in September, with a
Christmas break, and the practicum begins in April.
Skills for the Nursing Unit Clerk (HLTH NC01)
Terminology (HLTH NC00)
Records (HLTH NC02)
Admissions/Transfers/Discharges (HLTH NC03)
|Pharmacology I (HLTH
|Pharmacology II (HLTH
|Medical Imaging (HLTH NC12)
|Surgical Orders (HLTH
• Identify organs and structures of the body and
explain main functions of these systems
• Define prefixes, suffixes, word roots and combining forms of medical
• Pronounce and spell medical terminology
• Understand and use medical definitions and abbreviations
Communication Skills for the Nursing Unit Clerk
• Communication devices
• Communication with hospital staff, patients, and visitors
• Nursing unit observation
• Stress management
• Assertiveness skills
• Meeting hospital emergencies
Patient Chart Records
• Patient charts and records
• Maintaining the patient's charts
Admissions, Transfers and Discharges
• Admitting, transferring, and discharging the patient
• Patient deaths
Pharmacology Medication Orders — Part I
• Using the compendium of pharmaceuticals
• Drugs that affect disease-causing organisms
• Drugs that affect the nervous system
• Drugs that affect the endocrine system
• Drugs that affect the respiratory system
• Medication order components
Pharmacology Medication Orders — Part II
• Describing the process necessary to transcribe
medication orders and identify specific forms
• Transcribing doctors' orders to appropriate forms
• Communicating new or changed doctors' orders
• Replacing or updating policy, and the process necessary to change a doctor's
• Using the CPS to process medication orders
• Radiology and other diagnostic orders
• Introduction to processing of doctors' orders
• Introduction to the laboratory department
• Haematology orders, chemistry orders
• Practical applications
• Microbiology orders, pathology orders
• Blood bank orders
• Miscellaneous laboratory orders
• Obtaining laboratory results
• Diet orders
• Consultation orders
• Surgical orders
• Drugs that affect the gastrointestinal system
• Drugs that affect the circulation system
• Processing medication orders
• Processing IV Therapy orders
Nursing Unit Clerk Practicum
• Communication devices
• Admissions, transfer, and discharges
• Processing of doctors' orders
• Managerial skills, interpersonal relations
• Professional conduct
• Hospital computer systems
• Utilize the MediTech order entry systems
• Basic resume styles
• Interview process and questions
• Theoretical and clinical components of Medical Imaging departments
• Sub-sections in a Medical Imaging department
• Medical Imaging tests, abbreviations, and patient preparation
• Personal radiation safety devices
• PACS (Picture Archiving and communication System)
• Medical imaging workflow in film and filmless environments
For more information