CMNS 380

The Cross-Generational Workplace: Closing the Communication Gap

This course is designed to provide students with the skills needed to interact and communicate effectively within a day-to-day workplace environment and build on the potential that a cross-generational workplace can have. The workplace now has at least four generations of employees. Gone are the long-held stereotypes of generational-level expertise. Younger people are bringing technologically advanced skills to the workplace and experienced older people are working well past traditional retirement age to contribute their intellectual capital. Students will learn how to use a variety of communication strategies to effectively draw on the strengths of a cross-generational work team. This course can be applied to a wide variety of workplace settings. 
Prerequisite(s):
  • 45¬†university-level credits including CMNS 251


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