Firewall Software Upgrade - May 18, 2014

18 May 2014 - 18 May 2014
07:00 AM
Abbotsford Campus

Description of Maintenance: Banner Server Maintenance

Estimated time of maintenance: 7 AM - 11 AM

Estimated duration of maintenance: Work begins on the software upgrade at 7:00 am, with a reboot of the firewall at about 7:30 to 8:00 am with a one hour period of testing to follow.

Services impacted: During the reboot of the firewall (approximately 10-15 minutes), there will be no internet or inter-campus services including voice over IP telephones. During this time, all internet services may be unavailable including, but not limited to email, UFV web site, myufv portal, and UFV Online courses.

After the reboot all internet services should be restored, but inter-campus communications could be intermittent during the testing period following.

Users impacted: All users

Service enhancements: This maintenance is necessary to incorporate critical security updates.

Contact for questions or scheduling issues: Bryan.Daniel@ufv.ca

Contact for technical help: IT Services Help Desk, ehelpdesk.ufv.ca   helpdesk.its@ufv.ca


Organizers:

Bryan.Daniel@ufv.ca

eHELP DESK &
KNOWLEDGE BASE

Go to eHelp Desk

604-864-4610
helpdesk.its@ufv.ca
Abbotsford B245

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