Migrating from GroupWise to Outlook
Questions Answered

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Why are we changing from GroupWise to Outlook?

As part of the Novell to Microsoft Migration we are moving from GroupWise; a Novell product, to Outlook; a Microsoft product. Microsoft Outlook is a powerful enterprise level email program that contains all of the basic functionality available in GroupWise. For more information, please see our 5 minute video that will answer "Why are we doing it and what does it mean to you".


When will the switch over occur?

Migration from GroupWise to Outlook will begin on Friday, February 11th at 5:00 p.m. and continue through to Monday, February 14th at 8:00 a.m.




What will the Microsoft Outlook icon look like on my desktop?


The icon on the left will appear on your desktop after Outlook is installed.




 

Will I be able to access and use my email during the migration weekend?

All email will continue to be received by your email account during the migration weekend. However, you will not be able to read or send email from Fri, Feb. 11 at 5 p.m. until Mon, Feb. 14 at the start of business day.

 


What will happen to all the emails in my GroupWise?

All of your email in GroupWise, current and archived, will migrate over to Outlook.

 


 

What will happen to all my calendars and appointments?

All calendars and calendar items such as appointments, reminders, etc will migrate to Outlook.


 

What will happen to all my address books, contact information and distribution lists?

All address books, contact information and distribution lists will migrate to Outlook.

 


 

What will happen to all my rules and shared folders? 

Any rules that you have created, such as an auto reply or out of office reply, will not migrate into Outlook. You will need to make a list of these and re-create them in Outlook.

Any folder shares or accesses you have created in your calendars, folders and proxies will need to be re-created as well.


 

Is there training available?

Yes.  Hands-on workshops covering Outlook email basics, calendars, rules, folder management, folder and calendar sharing, and address book and contact management have been scheduled.

For dates and times, please contact Tara Rozenek at tara.rozenek@ufv.ca or local 4536.


 

What will I need to do to prepare?

There is very little you have to do.  Most changes will be rolled out for you.  You may want to make note of any rules, shares and proxy access you have.  These will need to be re-created in Outlook.


Do I need to keep my workstation on and logged in during the migration weekend?

The updates will occur the first time you log in to the network when you return.  So there is no problem if you turn your computer off if you are away.


 

Is Outlook as easy to use as GroupWise?

Of course this is subjective but Outlook is generally thought to be much more intuitive to learn and use than GroupWise.


How will I access my work Outlook email from home?

Microsoft has a free web-based client that you can use to access your email from anywhere.  The free client provides the basic email tool functionality including rule creation, email and calendar management, etc.  The GroupWise online access will redirect to the Outlook online access. Please bookmark the new address.

Please note use your Novell password not your GroupWise password.  Your Novell password is the one you log into your computer with.



What password do I use to log into the web mail?

Please note use your Novell password not your GroupWise password.  Your Novell password is the one you log into your computer with.


Can I access my Outlook email from home if I use a Macintosh computer?

Yes. Microsoft’s free web based client is compatible with Macs and can be used to access your email from anywhere.  The free client provides the basic email tool functionality including rule creation, email and calendar management, etc. The GroupWise online access will redirect to the Outlook online access. Please bookmark the new address.


 

What version of Outlook can I expect?

The majority of workstations at UFV are running Microsoft Office Suite 2007.  These workstations will automatically have Outlook 2007 installed on them.  If you have elected to install Microsoft Office Suite 2010 on your workstation, then Outlook 2010 will be installed on it. 


 

Can I use my handheld device to access my Outlook email and calendar?

Microsoft’s email products are widely compatible with handheld and portable devices such as PDAs, smart phones, etc.  Many devices have an “exchange” plug-in available to synchronize so updates to your UFV Outlook email and calendars are seen on them.  Plug-ins come with instructions for making setup easy for users to do themselves.




How do I reconnect my BlackBerry after the migration?

Please see Blackberry instructions (PDF format).



 

When I use Outlook at home will I be able to separate my work email account from my personal email account?

Yes.  Multiple profiles make it possible to separate your work data from your personal data on the same computer.  For more information, please see Introduction to Profiles.  There are additional links under the See Also on the right side that will lead to instructions for setting up multiple profiles.


 

What if I have more questions?

If you have more questions or concerns, please contact us through our "Tell us what you think" link.  

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