During the first two weeks at the start of every semester a TEMPORARY generic student account allows access to UFV computer resources. After this two week grace period, the generic account is DISABLED and you MUST obtain and use your own personal computer account.
1. Go to a computer
► Are you on-campus in a UFV computer lab or at a UFV Library computer?
- Turn on a UFV computer and wait for the login prompt
► Are you away from campus at a computer with internet access?
- Type my.ufv.ca into a web browser
- Go to the Secure Access Login area of myUFV
2. Type your username
- Your computer username is your student number
- It is nine numbers Example: 300099999
- It is printed on your campus card and your course registration receipt
3. Type your password
- The FIRST time you log in to the UFV network your default password is set to your date of birth
- It is six numbers in the format of yymmdd
Example: February 17, 1984 is 840217
► yy (last two digits of year) 84
► mm (two digits of month) 02
► dd (two digits of day) 17
4. Set your security question (myUFV option only)
- Once you successfully log into myUFV, set a security question to assist you in the future in case you forget your password
- Choose the Home tab, click on Personal Information, then click on Change Security Question
- Select a security question from the pull-down or type your own question
- Type your security answer which is case sensitive and limited to 30 characters
5. Change your birth date password
- To access certain higher secure areas of myUFV, you will be asked to change your default password to a personal password only you would know
- Choose a new and different personal password that is exactly six numbers
- Please wait 15 minutes before using your password for the first time
- In the future, you can change your password by choosing the Home tab, clicking on Personal Information, and then clicking on Change Your PIN
Please wait 15 minutes or longer after any myUFV change before you log in again to allow time for the network to synchronize all of your computer accounts.
Student computer account help
Where to find your student number
Admissions & Records (A&R) can provide your student number if you visit them in person and show proper photo identification (ID) such as your campus card.
What to do if your account is suspended
More than five unsuccessful attempts to log in to your myUFV account will temporarily suspend it. Wait half an hour or longer and try to log in again using your correct information.
Forgot your password? Use your security question to reset it.
Use your security question to log in to your myUFV account. Note: If you haven't previously entered a security question-answer in myUFV, this function will not work and UFV will have to reset your password (See section below: Your password needs to be reset by UFV).
- Go to my.ufv.ca
- Under the Help & Information section
- Choose Reset your password
- IMPORTANT: Enter only your student number in the User ID box. Leave the PIN box empty.
- Click on Forgot PIN?
- You will have only five attempts to correctly answer and exactly match your security question on file or your myUFV account will be disabled
What to do if your account is disabled?
If there has been more than five incorrect attempts to answer your security question, your account will be disabled. You will still be able to log into myUFV, but access to certain personal confidential areas (i.e. your grades, your registration details, etc.) will be restricted. If your account is disabled, your password can be reset by Admissions & Records (A&R) or the IT Services Help Desk.
How to reset your password
To have your password reset back to your birth date, choose either of these three options:
If you are on a UFV campus:
► In person: Bring photo ID such as your campus card to any Admissions & Records office or to the IT Services Help Desk and request a password reset.
If you are away from a UFV campus:
► FAX: Fill out and sign a Reset myUFV Access form available online at ufv.ca/ar/forms. Fax the form to Admissions and Records along with a photocopy of your photo ID. Your signature on your photo ID must match your signature on the form.
► Scan/Email: Complete the Reset myUFV Access and scan/email it along with photo to reginfo@ufv.ca. Your signature on your photo ID must match your signature on the form.
Please wait 15 minutes or longer after any myUFV change before you log in again to allow time for the network to synchronize all of your computer accounts.
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