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UFV Library Policy Page for AskAway

Library Homepage

http://www.ufv.ca/library
Note: our javascript menu (top left) does not work in co-browsing; use links on main part of page for catalogue, databases, journals list, etc.

General Information

Library Branches	Abbotsford (main), Chilliwack and Mission: http://www.ufv.ca/library/Contact_Us/Library_Locations.htm
Service Hours	http://www.ufv.ca/library/hours.htm
Library Policies	http://www.ufv.ca/library/services_policies.htm
Library Floor Plans	http://www.ufv.ca/library/contact_us/library_maps.htm
Circulation/Checkout/Loans Phone Numbers	Abbotsford: 604-504-7441 x4344 Chilliwack: 604-795-2824 Mission: 604-557-7609
Reference DeskPhone Numbers	Abbotsford: 604-854-4545 Chilliwack: 604-792-0025 x2552 Mission: 604-557-7609
Email Address for Reference Questions	Email: refabby@ufv.ca Web Form: http://www.ufv.ca/library/Contact_Us/request.htm

Resources & Services

Library Catalogue	http://library.ufv.ca/uhtbin/webcat
Research Databases	Alphabetical List: http://www.ufv.ca/library/article_indexes/period.htm Subject List: http://www.ufv.ca/library/article_indexes/subjectlist.htm
Database Authentication	http://www.ufv.ca/library/tutorials/proxyinfo.htm
Subject Guides	http://libguides.ufv.ca/index.php
Instruction	http://www.ufv.ca/library/orientations.htm
List of Librarians	List by job title: http://www.ufv.ca/library/contact_us/staff.htm List by department: http://www.ufv.ca/library/Contact_Us/Liaison_Librarians.htm
Reserves	To look up course reserves: http://198.162.102.2/uhtbin/cgisirsi/0/0/0/36/485/X/BLASTOFF Faculty information regarding course reserves: http://www.ufv.ca/library/faculty/reserves.htm
Interlibrary Loans	http://www.ufv.ca/library/services_policies/ill.htm
Ejournals	http://cufts2.lib.sfu.ca/CJDB/BCLF/browse
Print Journals	The Abbotsford and Chilliwack libraries have a separate PERIODICALS location on the main floor. Journals are shelved alphabetically by title. There are no call numbers. Print journals may circulate for 7 days. To find out if the UFV library subscribes to a particular journal (e.g. The Journal of Research in Crime and Delinquency), use the UFV Journals List, which will include both print and online subscriptions, and the dates for which we have holdings.
Technical Help	UFV Information Technology Services Dept.: http://www.ufv.ca/its.htm Off-campus Access instructions (proxy server information): http://www.ufv.ca/library/tutorials/proxyinfo.htm

Borrowing Information

Library Cards	http://www.ufv.ca/library/services_policies/Library_Cards.htm
Loan Periods	Students: http://www.ufv.ca/library/services_policies/Borrowing_Materials/student_borrowing.htm Faculty:http://www.ufv.ca/library/services_policies/Borrowing_Materials/fac_borrowing.htm Community Borrower: http://www.ufv.ca/library/services_policies/Borrowing_Materials/Borrowing_Materials_Community_Borrowers.htm Alumni: http://www.ufv.ca/library/services_policies/Borrowing_Materials/Borrowing_Materials_Alumni.htm
Holds/Recalls/Requests	http://www.ufv.ca/library/tutorials/holds.htm
Renewals	Students may renew their materials online. Can renew two times. Faculty may renew their materials online. Can renew two times. Use My Library Account/Renew my materials: http://www.ufv.ca/library/library_faq.htm#renew-online To log into My Library Account, use your student number and library PIN number. If you don't remember your library PIN number, please contact us.
Fines/Penalties	Students: http://www.ufv.ca/library/services_policies/Borrowing_Materials/student_borrowing.htm Faculty: http://www.ufv.ca/library/services_policies/Borrowing_Materials/fac_borrowing.htm Community Borrower:http://www.ufv.ca/library/services_policies/Borrowing_Materials/Borrowing_Materials_Community_Borrowers.htm Alumni: http://www.ufv.ca/library/services_policies/Borrowing_Materials/Borrowing_Materials_Alumni.htm
Borrowing Policies	Loan periods and fines:http://www.ufv.ca/library/services_policies/Borrowing_Materials.htm Categories of borrowers, privileges, etc.:http://www.ufv.ca/library/services_policies/Borrowing_Materials.htm
Library Account Information	"My Library Account": http://198.162.102.2/uhtbin/cgisirsi/0/0/0/1/488/X/BLASTOFF For information on checkouts, holds, fines, renewals, and changing a PIN number.

Equipment & Facilities

Internet Access	http://www.ufv.ca/library/library_faq.htm#account
Wireless Access	Wireless access is available on the Abbotsford, Chilliwack and Mission campuses. Details on connecting are available at http://www.ufv.ca/Assets/Information+Technology+Services/Documents/wireless.pdf
Photocopiers	http://www.ufv.ca/library/library_faq.htm#photocopying
Printers	http://www.ufv.ca/library/library_faq.htm#printing
Microfilm/Microfiche	http://www.ufv.ca/library/library_faq.htm#microform
Meeting/Study Rooms	Group study rooms are located in the Abbotsford Library. Students can book group study rooms at the circulation desk. Details are available at http://www.ufv.ca/library/services_policies/group_study.htm
Computer Labs	http://www.ufv.ca/its/labs/for_students.htm

Campus Information

Academic Calendar	http://www.ufv.ca/calendar
Class Timetable	http://www.ufv.ca/ar/semesterinfo/timetables.htm
Exam Schedules	http://www.ufv.ca/ar/semesterinfo/examsched.htm
Campus Maps	http://www.ufv.ca/library/Contact_Us/Library_Locations.htm
Campus Web Site Map	UFV A-Z Directory

Other Resources

FAQ Database	http://www.ufv.ca/library/library_faq.htm
Services For You Pages	General: http://www.ufv.ca/library/services_policies.htm Faculty Services: http://www.ufv.ca/library/faculty.htm Students at a Distance: http://www.ufv.ca/library/online.htm
RefWorks	http://www.ufv.ca/library/refworks.htm
AskAway Local Administrators	Mary-Anne MacDougall [ maryanne.macdougall@ufv.ca ] [ (604) 504-7441 x4410 ] Colleen Bell (backup to Mary-Anne) [ colleen.bell@ufv.ca ] [ (604) 504-7441 x4396 ]

Last updated January 12, 2012/mam