UFV Library Policy Page for AskAway

Library Homepage

http://www.ufv.ca/library
Note: our javascript menu (top left) does not work in co-browsing; use links on main part of page for catalogue, databases, journals list, etc.

General Information

Library Branches Abbotsford (main), Chilliwack and Mission: http://www.ufv.ca/library/contactus/librarylocations/
Service Hours http://www.ufv.ca/library/libraryhours/
Library Policies http://www.ufv.ca/library/libraryservicespolicies/
Library Floor Plans http://www.ufv.ca/library/contactus/librarymaps/
Circulation/Checkout/Loans Phone Numbers Abbotsford: 604-504-7441 x4344
Chilliwack: 604-795-2824
Mission: 604-557-7609
Reference DeskPhone Numbers Abbotsford: 604-854-4545
Chilliwack: 604-792-0025 x2552
Mission: 604-557-7609
Email Address for Reference Questions Email: refabby@ufv.ca
Web Form: http://www.ufv.ca/library/contactus/referencerequestform/

Resources & Services

Library Catalogue http://library.ufv.ca/uhtbin/webcat
Research Databases Alphabetical & Subject List: http://cufts2.lib.sfu.ca/CRDB/BCLF
Database Authentication http://www.ufv.ca/library/how-tos/proxyinformation/
Subject Guides http://libguides.ufv.ca/index.php
Instruction http://www.ufv.ca/library/libraryinstruction/
List of Librarians List by job title: http://www.ufv.ca/library/contactus/staffdirectory/
List by department: http://www.ufv.ca/library/contactus/liaisonlibrarians/
Reserves To look up course reserves: http://198.162.102.2/uhtbin/cgisirsi/0/0/0/36/485/X/BLASTOFF
Faculty information regarding course reserves: http://www.ufv.ca/library/facultyservices/coursereserves/
Interlibrary Loans http://www.ufv.ca/library/libraryservicespolicies/interlibraryloans/
Ejournals http://cufts2.lib.sfu.ca/CJDB/BCLF/browse
Print Journals The Abbotsford and Chilliwack libraries have a separate PERIODICALS location on the main floor. Journals are shelved alphabetically by title. There are no call numbers. Print journals may circulate for 7 days.  To find out if the UFV library subscribes to a particular journal (e.g. The Journal of Research in Crime and Delinquency), use the UFV Journals List, which will include both print and online subscriptions, and the dates for which we have holdings.
Technical Help UFV Information Technology Services Dept.: http://www.ufv.ca/its/
Off-campus Access instructions (proxy server information): http://www.ufv.ca/library/how-tos/proxyinformation/

Borrowing Information

Library Cards http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsstudents/
Loan Periods Students: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsstudents/
Faculty:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsfacultystaff/
Community Borrower: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialscommunityborrowers/
Alumni: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsalumni
Holds/Recalls/Requests http://www.ufv.ca/library/how-tos/proceduresforholds/
Renewals Students may renew their materials online. Can renew two times.
Faculty may renew their materials online. Can renew two times.
Use My Library Account/Renew my materials: http://www.ufv.ca/library/faqs/#renew-online
To log into My Library Account, use your student number and library PIN number.  If you don't remember your library PIN number, please contact us. 
Fines/Penalties Students: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsstudents/
Faculty: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsfacultystaff/
Community Borrower:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialscommunityborrowers/
Alumni: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsalumni
Borrowing Policies Loan periods and fines:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/
Categories of borrowers, privileges, etc.:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/
Library Account Information "My Library Account": http://198.162.102.2/uhtbin/cgisirsi/0/0/0/1/488/X/BLASTOFF
For information on checkouts, holds, fines, renewals, and changing a PIN number.

Equipment & Facilities

Internet Access http://www.ufv.ca/library/faqs/#account
Wireless Access

Wireless access is available on the Abbotsford, Chilliwack and Mission campuses. Details on connecting are available at http://www.ufv.ca/Assets/Information+Technology+Services/Documents/wireless.pdf

Other IT information: The IT Tech Guide for Students

http://www.ufv.ca/media/assets/itservices/guides/student_tech_guide.pdf

Photocopiers http://www.ufv.ca/library/faqs/#photocopying
Printers http://www.ufv.ca/library/faqs/#printing
Microfilm/Microfiche http://www.ufv.ca/library/faqs/#microform
Meeting/Study Rooms Group study rooms are located in the Abbotsford Library. Students can book group study rooms at the circulation desk. Details are available at http://www.ufv.ca/library/libraryservicespolicies/groupstudyrooms/
Computer Labs http://www.ufv.ca/its/labs/forstudents/

Campus Information

Academic Calendar http://www.ufv.ca/calendar/2012_13/index.asp
Class Timetable http://www.ufv.ca/ar/semesterinfo/timetables/
Exam Schedules http://www.ufv.ca/ar/semesterinfo/examschedules/
Campus Maps http://www.ufv.ca/library/contactus/librarylocations/
Campus Web Site Map http://www.ufv.ca/about_ufv/ufva-z/

Other Resources

FAQ Database http://www.ufv.ca/library/faqs/
Services For You Pages General: http://www.ufv.ca/library/libraryservicespolicies/
Faculty Services: http://www.ufv.ca/library/facultyservices/
Students at a Distance: http://www.ufv.ca/library/servicesforstudentsatadistance/
RefWorks http://www.ufv.ca/library/refworksufv/
AskAway Local Administrators Diane Cruickshank[ diane.cruickshank@ufv.ca ] [ (604) 504-7441 x4277 ]
Colleen Bell (backup to Diane Cruickshank) [ colleen.bell@ufv.ca ] [ (604) 504-7441 x4396 ]



Last updated February 25, 2013/dc

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