UFV Library Policy Page for AskAway

Library Homepage

http://www.ufv.ca/library
Note: our javascript menu (top left) does not work in co-browsing; use links on main part of page for catalogue, databases, journals list, etc.

General Information

Library Branches	Abbotsford (main), Chilliwack and Mission: http://www.ufv.ca/library/contactus/librarylocations/
Service Hours	http://www.ufv.ca/library/libraryhours/
Library Policies	http://www.ufv.ca/library/libraryservicespolicies/
Library Floor Plans	http://www.ufv.ca/library/contactus/librarymaps/
Circulation/Checkout/Loans Phone Numbers	Abbotsford: 604-504-7441 x4344 Chilliwack: 604-795-2824 Mission: 604-557-7609
Reference DeskPhone Numbers	Abbotsford: 604-854-4545 Chilliwack: 604-792-0025 x2552 Mission: 604-557-7609
Email Address for Reference Questions	Email: refabby@ufv.ca Web Form: http://www.ufv.ca/library/contactus/referencerequestform/

Resources & Services

Library Catalogue	http://library.ufv.ca/uhtbin/webcat
Research Databases	Alphabetical & Subject List: http://cufts2.lib.sfu.ca/CRDB/BCLF
Database Authentication	http://www.ufv.ca/library/how-tos/proxyinformation/
Subject Guides	http://libguides.ufv.ca/index.php
Instruction	http://www.ufv.ca/library/libraryinstruction/
List of Librarians	List by job title: http://www.ufv.ca/library/contactus/staffdirectory/ List by department: http://www.ufv.ca/library/contactus/liaisonlibrarians/
Reserves	To look up course reserves: http://198.162.102.2/uhtbin/cgisirsi/0/0/0/36/485/X/BLASTOFF Faculty information regarding course reserves: http://www.ufv.ca/library/facultyservices/coursereserves/
Interlibrary Loans	http://www.ufv.ca/library/libraryservicespolicies/interlibraryloans/
Ejournals	http://cufts2.lib.sfu.ca/CJDB/BCLF/browse
Print Journals	The Abbotsford and Chilliwack libraries have a separate PERIODICALS location on the main floor. Journals are shelved alphabetically by title. There are no call numbers. Print journals may circulate for 7 days.  To find out if the UFV library subscribes to a particular journal (e.g. The Journal of Research in Crime and Delinquency), use the UFV Journals List, which will include both print and online subscriptions, and the dates for which we have holdings.
Technical Help	UFV Information Technology Services Dept.: http://www.ufv.ca/its/ Off-campus Access instructions (proxy server information): http://www.ufv.ca/library/how-tos/proxyinformation/

Borrowing Information

Library Cards	http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsstudents/
Loan Periods	Students: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsstudents/ Faculty:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsfacultystaff/ Community Borrower: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialscommunityborrowers/ Alumni: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsalumni
Holds/Recalls/Requests	http://www.ufv.ca/library/how-tos/proceduresforholds/
Renewals	Students may renew their materials online. Can renew two times. Faculty may renew their materials online. Can renew two times. Use My Library Account/Renew my materials: http://www.ufv.ca/library/faqs/#renew-online To log into My Library Account, use your student number and library PIN number.  If you don't remember your library PIN number, please contact us.
Fines/Penalties	Students: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsstudents/ Faculty: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsfacultystaff/ Community Borrower:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialscommunityborrowers/ Alumni: http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/borrowingmaterialsalumni
Borrowing Policies	Loan periods and fines:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/ Categories of borrowers, privileges, etc.:http://www.ufv.ca/library/libraryservicespolicies/borrowingmaterials/
Library Account Information	"My Library Account": http://198.162.102.2/uhtbin/cgisirsi/0/0/0/1/488/X/BLASTOFF For information on checkouts, holds, fines, renewals, and changing a PIN number.

Equipment & Facilities

Internet Access	http://www.ufv.ca/library/faqs/#account
Wireless Access	Wireless access is available on the Abbotsford, Chilliwack and Mission campuses. Details on connecting are available at http://www.ufv.ca/Assets/Information+Technology+Services/Documents/wireless.pdf Other IT information: The IT Tech Guide for Students http://www.ufv.ca/media/assets/itservices/guides/student_tech_guide.pdf
Photocopiers	http://www.ufv.ca/library/faqs/#photocopying
Printers	http://www.ufv.ca/library/faqs/#printing
Microfilm/Microfiche	http://www.ufv.ca/library/faqs/#microform
Meeting/Study Rooms	Group study rooms are located in the Abbotsford Library. Students can book group study rooms at the circulation desk. Details are available at http://www.ufv.ca/library/libraryservicespolicies/groupstudyrooms/
Computer Labs	http://www.ufv.ca/its/labs/forstudents/

Campus Information

Academic Calendar	http://www.ufv.ca/calendar/2012_13/index.asp
Class Timetable	http://www.ufv.ca/ar/semesterinfo/timetables/
Exam Schedules	http://www.ufv.ca/ar/semesterinfo/examschedules/
Campus Maps	http://www.ufv.ca/library/contactus/librarylocations/
Campus Web Site Map	http://www.ufv.ca/about_ufv/ufva-z/

Other Resources

FAQ Database	http://www.ufv.ca/library/faqs/
Services For You Pages	General: http://www.ufv.ca/library/libraryservicespolicies/ Faculty Services: http://www.ufv.ca/library/facultyservices/ Students at a Distance: http://www.ufv.ca/library/servicesforstudentsatadistance/
RefWorks	http://www.ufv.ca/library/refworksufv/
AskAway Local Administrators	Diane Cruickshank[ diane.cruickshank@ufv.ca ] [ (604) 504-7441 x4277 ] Colleen Bell (backup to Diane Cruickshank) [ colleen.bell@ufv.ca ] [ (604) 504-7441 x4396 ]

Last updated February 25, 2013/dc