Refunds and Withdrawing
Withdrawing from courses
To withdraw from a course, use myUFV (Student Information-Registration-Withdraw from Classes-choose withdrawal option from drop down menu).
Note: Non-attendance at a course is not a withdrawal. If you do not withdraw from a course you paid for, and you do not complete it, you will receive an F grade. F grades are calculated as "0" in your GPA.
See Important Registration Dates for current withdrawal dates and penalties for courses that do not align with the regular semester schedule. The deadline to withdraw without a "W" recorded on your transcript is when 30% of the length of the course has passed. The final withdrawal deadline is when 60% of the course has passed, calculated from the Monday of the week the course starts. See the Course Withdrawal policy for more information.
*International students should see International Student Fees for withdrawal deadlines and refund information. *Continuing students should see Continuing Studies Student Fees for withdrawal deadlines and refund information.
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How to Request a Refund
Refunds for domestic students are processed by request in the Office of the Registrar. Refunds are issued by cheque and are mailed using Canada Post. If you have a credit on your account and would like it refunded, you may request a refund following these steps:
- Using your myUFV student email account, email email@example.com
a.) Your name
b.) Student number
c.) Current mailing address
d.) Request (e.g. “Please refund my $200.00 deposit)
Receiving your refund will take approximately 2 – 3 weeks. Requests that do not contain all required information may be delayed until the information is received.
International Students: If you would like a refund, please complete this request
If you would like to transfer your refund from your student account to your Campus Card, you may do so using the Cascade Cash Transfer Request form. Cascade Cash can be used for Bookstore purchases, printing fees and/or food purchases on campus. Please email the completed form from your myUFV student account to firstname.lastname@example.org. Funds transferred to, or currently on your Campus Card may not be transferred to your student account.
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Withdrawing due to extenuating circumstances
UFV Course Withdrawal Policy states that a student may be permitted to withdraw after 60% of the course duration if the student can show that there are extenuating circumstances. Extenuating circumstances are defined as unusual circumstances beyond the student's control which make it impossible for a student to complete the term. Late withdrawals are only awarded in exceptional circumstances. Short-term illnesses or pre-existing, unmanaged conditions are not typically considered.
Following the course drop deadline it is expected that students will make every reasonable attempt at completing their course(s). In some circumstances where the student can reasonably expect to complete shortly after the end of the current term they may request, through their instructor, the Incomplete grade process.
- Requests for selective late withdrawal will not normally be considered (example: drop one course, but keep another)
- Rationale must be provided explaining the circumstances that prevented withdrawal prior to the drop deadline
- Requests are to be submitted not later than four months after the end of the semester
- If extenuating circumstances prevent the student from requesting the late withdrawal within four months, a rationale for considering the request after the deadline is required
- Refund of fees is not usually approved
The following steps must be completed in order to initiate a Late Withdrawal due to extenuating circumstances:
1. Complete an Appeal for Late Withdrawal form
2. If your withdrawal is due to medical circumstances, have the Medical Certificate completed by your physician for supporting documentation.
3. Submit your request and supporting documentation from your myUFV email account to email@example.com
In some circumstances where a student has demonstrated they have substantially mastered the course learning objectives, but are unable to complete the final assignment(s), they may be eligible for an Aegrotat standing (compassionate pass) approved by the Dean, based on satisfactory term marks when a student is unable to complete a course due to serious, documented extenuating circumstances.
Please note: Requests are to be submitted not later than four months after the end of the semester. If extenuating circumstances prevent the student from requesting the late withdrawal within four months, a rationale for considering the request after the deadline is required.
The request will be sent to a committee for review. You should expect to receive a response within approximately one month of your request. The response will be emailed to your myUFV email account.
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Note: The following guidelines do not apply to courses offered through the Continuing Education (CE) department. See the Continuing Education brochure (published in August and December and available for download on the Continuing Education website) for information on CE course refunds.
|Portion of course or semester completed
Fee reduction or refund
|1-15% to a maximum of two weeks
|Over 15%, or after two weeks
The refund is based on the full course fee, not the deposit, e.g. 10% of the total course fee is charged (not refundable) in the first two weeks of classes. See Important Registration Dates for current refund schedule.
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