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Posting number 2017.087
Position Senior Technical Analyst
Group Staff
Department Information Technology Services (ITS)
Location Abbotsford
Contract type Staff, 100% full-time, Permanent
Start date As soon as possible after closing date
Salary scale $5,269.29 - $6,129.40 per month (Staff pay group 12)
Closing date May 31, 2017

About UFV

The University of the Fraser Valley is nationally recognized for its commitment to teaching excellence, community relevance, and Indigenization. With over 100 programs, from graduate and undergraduate arts, science, and professional degrees, to trades and technical education, university preparation, and continuing education UFV is the school of choice for over 15,000 students.

Posting details

Reporting to the Manager, IT Support Services the Senior Technical Analyst provides leadership and expertise in the configuration, administration and deployment of desktop software applications and operating systems for the University. The Analyst leads the development of strategy and best practice in the operations of an enterprise scale workstation management program.Key responsibilities include:


  • Coordinate software distribution through design, build and packaging procedures
  • Design and maintain the operating system image for both employee and student workstations
  • Research and recommend best practices for central management of Apple desktop and mobile devices
  • Develop and manage software deployment based policy and process
  • Coordinate training and orientation for software deployment processes and procedures
  • Provide leadership, guidance and communication for software deployment processes to IT Support staff
  • Administer workstation security tools and practices, and group policy object management
  • Coordinate with key stakeholders to facilitate change and release management processes
  • Develop, document and socialize policy and procedure to mitigate risk and facilitate change for software deployments
  • Manage, plan and schedule software deployments through release management processes
  • Identify and incorporate new deployment technologies and methodologies
  • Lead the development, implementation and administration of Apple workstations and devices
  • Recruitment and supervision of student technicians, including performance review processes


A recognized degree in Computer Information Systems, Computer Science, Business or related fields is required. Minimum five (5) years’ experience managing and deploying software for Microsoft and Apple based computers. Experience with installation, maintenance and upgrade of computer operating systems, hardware, software and peripherals in a networked environment. Extensive knowledge of managing and deploying software operating systems via Microsoft Systems Center Configuration Manager (SCCM). Experience with Windows, Apple, SCCM, WMI and Windows PowerShell scripting is a valuable asset. Excellent oral and written communication skills. Proficiency in developing process and policy around change and release management. Ability to demonstrate customer service and conflict resolution skills. Excellent problem solving, troubleshooting and organizational skills. Ability to lead a team in a fast paced, high pressure work environment.

How to apply

Shortlisted applicants may be required to undergo a criminal record check. Shortlisted applicants will also be required to provide copies of their most recent evaluation summary.


Direct resume including evidence of appropriate qualifications by May 31, 2017, referring to Posting #2017.87 to:

Human Resources
University of the Fraser Valley
33844 King Road, Abbotsford, BC, Canada V2S 7M8
Tel: (604) 854-4554        Fax: (604) 854-1538       Website:
Email resumes to:

  Find out how to prepare your application

Please note:

  • We thank all applicants for considering UFV for employment.
  • Incomplete applications will not be processed.
  • In order to be environmentally and fiscally responsible, only short-listed candidates will be contacted for interviews.
  • Short-listed candidates may undergo a criminal record check and/or a verification of their education credentials, as required.
  • Shortlisted applicants for staff positions will be required to provide copies of their most recent evaluation summary.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

UFV is committed to the principle of equity in employment.

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