Continuing Education

Staff

Back to Staff

Susan Francis

Susan Francis, MA, BBA

Manager

Continuing Education

Clearbrook Centre, L103g

Phone: 604-851-6312

email Susan

Role

Develop and manage Continuing Education programming and contract training. Manage all aspects of program quality, delivery and implementation. Develop and implement marketing strategies. Recruit, interview, hire and evaluate CE instructors. Coach and mentor instructors and recommend and develop professional development opportunities. Supervise Continuing Education staff team. Respond to and resolve student and instructor complaints.

Biography

Susan holds a Master of Arts in Leadership through Royal Roads University and a Bachelor of Business Administration from UFV. She has worked in post-secondary for many years in various programming and leadership roles including Co-operative Education Coordinator, Acting Manager of Student Life, and Acting Director of Academic Integrity, Appeals and FOIPOP at UFV, as well as a sessional Co-op Faculty Instructor at Kwantlen Polytechnic University (KPU). Among her varied employment roles, Susan also actively volunteers and has served with the UFV Alumni Board of Directors, Association for Co-operative Education Board of Directors, Accountability Council for Co-operative Education; and Parent Advisory Council.

Education

Master of Arts in Leadership, Royal Roads University
Bachelor of Business Administation, University of the Fraser Valley
BCRPA

Memberships

Continuing Education and Training Association of BC (CETABC)
The Canadian Association for University Continuing Education (CAUCE)

Presentations

Creating Leaders at all Levels – CETABC 2017 Conference

Publications

Career Development of Professional Staff at the University of the Fraser Valley; Nurturing Talent from Within

Back to Staff

Information for:

Tools

Contact Us