New Employee Onboarding

Overview

This service is used to request the onboarding of a new UFV employee. A UFV computer account will be set up that allows access to the UFV network files and email, on campus and remotely. Computer equipment, software, and mobile device procurement and licensing for new employees are also requested using this service.

Initial access to a UFV computer account is setup by the IT Service Desk and may take up to 5 business days during peak volume periods. Hardware, mobile device, and software procurement may take longer than 5 days, depending on stock and supply chain availability.

This service is to be used for all new UFV employees including Type C, D (auxiliary), and Continuing Education employees. 

NOTE: For student workers (i.e., co-ops), use the Student Limited Access to UFV Networks & Computers service.  For external contractors (vendors, non-UFV employees, Fraser Valley India employees), use the Contractor Limited Access to UFV Networks & Computers service. For department transfers or role changes for existing employees, use the Employee Department Transfer / Role Change service.

Information Required

UFV employees that are part of the Authorized Account Requestors Group can complete the Submit New Employee Onboarding Request form:

• First and last name
• Employee number
• Department
• Job title
• Primary campus
• Office number
• Telephone number or local
• Start date
• Expiration date of account (if applicable)
• Network access restrictions
• Department G drive access (optional)
• Budget code (for Print/Copy)
• Ensure as requestor you have authorization to request on behalf of the employee. Authorized Account Requestors include: 
  • Department Assistant (or an Administrative Assistant e.g. Executive Assistant, Program Assistant etc., authorized by Director)
  • Department Head
  • Dean
  • VP / AVP
  • Director
  • Manager
  • Employees on the Exceptions List (internal list maintained by IT Services)
• Mobile device requirements
• Computer hardware requirements (Employee status required for pc desktop procurement i.e. Full time, part time, contract, student etc.)
• Licensed software requirements

Once the new account is setup, IT Service Desk sends the username and temporary password to both the department requestor and the new account holder.

Instructions

Read instructions for a new employee for first time UFV computer access:

• The username is usually their last name and first initial (ex. smithj)
• The password is the IT temporary password until they log into a UFV networked computer where they will be required to change their password at first login.
• The new password must be at least 8-12 characters long and must contain a combination of lower and upper case letters, numbers, and special characters.

The employee submitting this request must be part of the Authorized Account Requestors group.  Authorized Account Requestors include:

• Department Assistant (or an Administrative Assistant e.g. Executive Assistant, Program Assistant etc., authorized by Director)
• Department Head
• Dean
• VP / AVP
• Director
• Manager
• Employees on the Exceptions List (internal list maintained by IT Services)

Service Catalogue Entry