Employee Computer Accounts

Access to any computer on all campuses is restricted to current UFV employees. Employees must have an employee computer account in order to access UFV computers. These accounts consist of a username and password and are created by IT Services.

Employee accounts allow access to the UFV network files, UFV employee email, and myWeb while on campus and remotely.

How to request a Computer Account

  • A computer account must be setup by the IT Service Desk.
  • A department head, dean, director or department assistant submits a request to the IT Service Desk to setup your computer account at the time of your hire.
  • NOTE: When you log in for the first time, you are required to change your password (minimum 8 characters) -- YOU MUST CHANGE YOUR PASSWORD WHILE ON CAMPUS AT A UFV COMPUTER WITH EMPLOYEE ACCESS.
    • Please use the following template when submitting a request for new employee access:
      • First and Last Name
      • Employee Number
      • Department
      • Job Title
      • Primary Campus
      • Office Number
      • Telephone Number or Local
      • Expiration Date of Account
      • Network Access Restrictions
      • Department G drive access (optional)
      • Budget Code (for Print/Copy)
    • A request for a new account will be processed as soon as possible; however, it may take up to ten business days.
    • The IT Service Desk sends the username and temporary password to both the department requestor and the new account holder with first-time access instructions.
    • Your Username is usually your lastname first initial.
    • Your Password is the IT temporary password until you log into a UFV networked computer where you will be required to change it at first login. Your new password must be at least 8-12 characters long and must contain a combination of lower and upper case letters, numbers, and special characters.
    • Future password changes: press Ctrl+Alt+Del simultaneously when logged into a UFV computer.
    • For Banner access requests, please fill out this form http://www.ufv.ca/its/forms/banner-access-request

myUFV Accounts

myUFV is a portal where employees can access their UFV web services such as:

Staff:

  • Pay Information
  • Expense Claim Pay Stub
  • Tax Forms
  • Leave Balance
  • Benefits

Faculty:

  • Term Selection
  • CRN Selection
  • Student ID Selection
  • Faculty Detail Schedule
  • Faculty Schedule by Day and Time
  • Detail Class List
  • Summary Class List
  • Summary Class List with Pictures
  • Summary wait List
  • Post Midterm Grades
  • Final Grades
  • Grant Students Permission to Register
  • Electronic Gradebook by Component (Electronic Gradebook for Trades)
  • Faculty Information and Forms

Employees can log into myUFV using their employee ID number and password. Employees will receive an email from IT services with instructions on how to login for their first time and how to reset their temporary password.

What is my myUFV password?

Your password is a minimum of 10 characters and contains a combination of lower and upper case letters, numbers, and special characters.

How do I log into myUFV for the first time?

To log into myUFV for the first time, please use your employee ID number as your username and the temporary password which was provided to you. If you have not received your temporary password or do not remember it, you can request a temporary password by one of following options:

1. In-person: bring a picture ID card to either location below:

  • IT Service Desk located at B241 on the Abbotsford campus
  • Office of the Registrar on the Abbotsford campus (B211) or the Chilliwack campus  (A1312)

2. Off-campus: Please email a copy of valid photo ID (eg. driver’s license, EmployeeID card) to itservicedesk@ufv.ca . Also include your Employee ID number, alternative email address, and a phone number where you can be reached. The Service Desk will enable your account and provide you with a temporary password after verification.

How do I change my myUFV password?

If you have internet access and know your existing password, you can change your password using the change password site:

-          Go to myUFV and logon using your current password

-          Click on the HELP CENTRE tab

-          Click on Change Your Password

-          Follow the prompts to change your password

Your new password must be at least 10 characters and a combination of lower and upper case letters, numbers, and special characters.

Please wait at least 10 minutes before using your new password for the first time.

What if I can’t remember my myUFV password?

First, check that the employee number you have entered is correct. You can find this number on your employee card.

If you have web access at a computer, you can reset your password using the self-serve password reset site at password.ufv.ca:

  • Go to the UFV password reset site (password.ufv.ca).
  • Enter your student number into the site and click next. This will take you to a new webpage; do not close your browser at this step.
  • An email containing a security code will be sent to the personal email address you have registered with the University of the Fraser Valley.
  • Use this security code to reset your password on the open browser page and click next.
  • You should now see a message stating that your password was reset.

If you  do not wish the security code to be sent to your personal email address or you require assistance resetting your password, please contact the IT Service Desk:

1. In-person: bring a picture ID card to either location below:

  • IT Service Desk located at B241 on the Abbotsford campus
  • Office of the Registrar on the Abbotsford campus (B211) or the Chilliwack campus  (A1312)

2. Off-campus: Please email a copy of valid photo ID (eg. driver’s license, student ID card) to itservicedesk@ufv.ca . Also include your Employee ID number, alternative email address, and a phone number where you can be reached. The Service Desk will enable your account and provide you with a temporary password after verification.

What will the IT Service Desk do with the copy of my photo ID?

Once we have validated the copy of your photo ID, it will be permanently and securely removed from the system. It is only used for one-time validation to ensure the security of your myUFV account.

“authentication failed, try again!” error when you try to login to myUFV

There could be several reasons for this message:

- Wrong student or employee number
- Incorrect password
- Your account has been disabled due to security issue
- Your account has been locked for 5 minutes after you have made 5 attempts to login with the wrong password

Please wait 5 minutes and try the logon again. If it still does not work, please visit password.ufv.ca to reset your password or contact the IT Service Desk for help.

Need to change your personal email address?

  • Go to my.ufv.ca
  • Your email addresses will be listed at the top left hand side of the screen
  • Select Manage Your Email Addresses
  • Select the Personal Email Address from the drop down menu and click Submit
  • Enter your new email address into the E-mail entry field and click Submit.

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