Purchase a new mobile device - If you are ready to request a new device, complete a Mobile Device Request Form.
Activating your new mobile phone - When we receive your new device, we will contact you to visit the IT Service Desk to complete the setup.
Before visiting IT Service Desk, please prepare the following:
If you are traveling for personal* or business and will be taking your UFV mobile with you please request a roaming package to be added to your plan five days before travel. To request a roaming package employees can create an IT Service Desk ticket or email email@example.com including the following information:
* If your roaming package is used for personal use, you may be required to reimburse the university for the extra expense.
Review eduroam instructions to set up Wi-Fi on your mobile device.
New UFV mobile accounts are created under our standard usage plan. If an employee is assuming a previous employee's account, the existing plan remains. UFV employees automatically receive the basic plan with Rogers Mobility that includes unlimited Canada-wide Talk & Text and 5GB of data per month.
UFV Standard Rogers Data Plan Includes:
Mobile Device Management (MDM) is a cellular industry standard administration tool that allows organizations manage applications and accounts on mobile devices used by their employees. This ensures that employees are productive and have the accounts and tools they need to effectively use their mobile device to fulfill job responsibilities.
MDM is also an important security tool that helps safeguard personal and confidential data on mobile devices used by UFV and helps limit the liabilities UFV could face by permitting employees to use their device for work and personal purposes.
MDM does not