Student Jobs as IT Services Computer Lab Monitors
General Information on the Lab Monitor position
- IT Services Lab Monitors take shifts in the fall and winter semesters in the Abbotsford G210 drop in lab as well as in the Abbotsford and Chilliwack library labs. In the summer semester limited shifts are available in only the Abbotsford G210 lab.
- Only part time work is available for Lab Monitors as Lab Monitors are required to be active UFV students in that current semester. Lab Monitors can expect on average between 10-20 hours a week, however these are on-call contracts which do not guarantee work.
- Once shifts are scheduled, they remain the same days and times throughout the semester. Shifts start the first day of semester start and end after the final exam period. Shifts are not scheduled during statutory holidays, UFV campus closures, or breaks between semesters
- As student employees Lab Monitors are not members of the Faculty and staff Association and are not entitled to University benefits.
- Hiring is done in the period between each semester’s end of registration period and the start of the next semester. This ensures the applicants have their courses for the applied for semester scheduled, so shifts can be offered based on their out of class availability.
- Returning lab monitors reapply each semester.
- Depending on the number of returning Lab Monitors in a semester, Lab Monitor job openings may also get posted at the CareerLink for Students at ufv.ca/jobs
Lab Monitor Job Duties
- Ensures the lab policies and procedures are being followed by all students, staff and faculty while using the labs
- Answers questions about UFV, IT Services, and other technology policies and procedures
- Answers questions and provides software and hardware support to faculty, staff and fellow students in the lab
- Organizes, tidies and maintains lab areas during shifts
- Assists and answers questions for students regarding UFV student printing
- Ensures lab printer paper and toner is stocked and replenished
- Assists users to get connected to UFV IT Services enterprise systems such as Eduroam wi-fi and the myUFV mobile app
- Escalates issues to other departmental areas of the University. e.g. Security for lost and found items, janitorial for clean-ups etc.
- Other various lab duties as assigned by the Coordinator
- Lab Monitors must be registered and actively working on completing classes in the semester you are applying for. E.g. if you are applying for a position in fall semester, proof of registration in UFV classes in the fall semester is required.
- Lab Monitors must be willing to work on both CEP and Abbotsford campuses. Requests to work in specific labs cannot be facilitated. With the UFV Campus Commuter available, transportation between campuses is available to all UFV students.
- Lab Monitors must be legally able to accept a contract of employment in Canada (Canadian citizens and permanent residents). For International Students this means a valid (non-expired) Social Insurance Number from Service Canada. As an international student you will be required to provide a copy of this letter to UFV as a condition of your employment.
- In fall and winter semesters Lab Monitor shifts can run until 10pm Monday – Thursday in the Abbotsford G210 lab. Applicant must be comfortable working independently during the evening hours.
- CIS and BBA students are preferred applicants given the technology requirements of the job, however all UFV students who have an aptitude for technology are welcome to apply.
- Willingness to lead by example while representing IT Services by following lab policies while both on and off shift
- Clear and calm communicator
- Ability to maintain professionalism while ensuring lab policies are being followed by your student peers
Applying to become an IT Services Computer Lab Monitor
After reviewing the details above, if you feel you would like to apply to become an IT Computer Lab Monitor, please send your cover letter and resume to: firstname.lastname@example.org
Be sure to include your class schedule for the semester you are applying for. Ideally this would be a screen capture of your schedule from within my.ufv.ca that shows your full name and student ID number to verify identity.
Please note that based on the volume of applicants, only those selected for an interview will be contacted.