Frequently Asked Questions about UFV's Mobile App.

How do I log in to the app?

To access some sections of the mobile application (i.e., my Courses, My Grades, My Notifications), the app will ask you to 'Sign In'.

Your 'Sign In' is your myUFV Account.

MyUFV username a is your student / employee number which often starts with 3000, 2000 or 107

More information about myUFV Accounts

If you can't log in, review the following:

  • Try re-starting the app
  • Make sure you have the latest mobile operating system (OS) updates.

If you still can't log in, please send an email to itservicedesk@ufv.ca

How do I reset my password?

Your login information is tied to your myufv account. Log into my.ufv.ca on a desktop computer to update your password. 

How to get the BlackBoard Mobile app?

BlackBoard Student (BB Student) is available from:

Is the mobile App secure?


All efforts are made to keep your information secure with the latest technologies. Your course and grades information resides within our data servers located in Abbotsford and all connections to the database are encrypted.

I need help! Where to get support?

If you are experiencing issues with the mobile application or required further assistance, the following support options are available:


Contact Us