This content type is usually used to display questions and answers, however, it can also be used in the same way as accordions to break up large chunks of text that would otherwise be diffucult for a user to read.

FAQs differ from accordions in that:

  • FAQs do not automatically close once opened by the user; a user has to manually close the FAQs by selection the icon.
  • There is no option to have a FAQ automatically opened when the web page loads, but there is this option for accordions.
  • FAQs are generally used for questions and answers where as accordions are used for linking to other pages with more information or displaying information that is not in a question format.

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