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Safety and Security

Power outage

24/7 Emergency Contacts

Call 911 in emergencies | (9-911 from a UFV phone)

First aid: 1-855-282-7770  (local 7770) | Security: 1-855-239-7654 (local 7654)

A power outage is a short or long-term loss of electric power to an area. During an extended power outage, you may be without light, heat and hot water. Most power outages will be over almost as soon as they begin, but some can last much longer - up to days or even weeks. Power outages are caused by freezing rain, sleet storms or high winds which damage power lines and equipment. Cold snaps or heat waves can also overload the electric power system.

If there is a power outage

  • Report power outages to Facilities immediately at 604-854-4542, Mon-Fri 8am-4:30pm or 1-855-239-7654 after hours.
  • Stay where you are. Emergency generators will start up automatically and provide emergency lighting.
  • If evacuation is necessary, follow the direction of emergency personnel or go to your Evacuation Assembly Area.
  • If safe to do so, secure any equipment or materials you are working with before leaving the area (i.e. unplug electrical equipment and turn off computers).
  • Use the stairs carefully — Elevators will be unavailable.
  • If possible, assist anyone having difficulty evacuating. If needed, assist occupants that are unable to evacuate or cannot negotiate the stairs to the nearest designated Area of Refuge.

Abbotsford assembly areas

Chilliwack assembly areas

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