Information Technology Services

Android, Blackberry, Windows phone devices

These instructions are intended for students, faculty, and staff that have current, valid UFV credentials.

If UFV is not your home university, please seek instruction from IT help services at your own institution.

No data plan? Connect to eduroam-help to get started

1

Select eduroam

When you are on campus, eduroam will automatically appear in the list of available wireless networks. Simply select eduroam from the list and connect.

2

Enter your username and password

eduroam requires a different username format than your other UFV credentials, but it does use the same password.

Your eduroam username combines two elements:

Students

Use your student number + @ufv.ca (e.g. 300012345@ufv.ca) and the same password as you use with myUFV, myFiles, Blackboard, etc.

Employees

Use your network username + @ufv.ca (e.g. jonesw@ufv.ca — Do not get confused. This is not the same as your email address). Use the same password you use to log in to the UFV network.

3

Connect

Click the “Connect”, “Finish” or “Save” button to start eduroaming. You will not need to log in again once you have made the connection.

Android specific tips:

  • On some Android devices the user identity (i.e. userid@ufv.ca) may have to be entered twice. Once in the Identity field and again in the Anonymous identity field

  • Check that EAP Method is set to PEAP

  • Check that Phase 2 authentication is set to MSCHAPV2

  • If you use the automated eduroam Configuration Assistant Tools to setup eduroam on Android, you must first install the eduroamCAT application from Google Play.

Need help with Wi-Fi by eduroam?

View troubleshooting tips

  • If UFV is not your home university, please seek instruction from IT help services at your own institution.
  • UFV IT Services provides support for the wireless service and the eduroam authentication process offered across all UFV campuses.
  • IT Services does not support the operation or configuration of personal mobile devices: questions and concerns should be directed to the hardware manufacturer
Eduroam assistance for UFV students and employees is also available at itservicedesk@ufv.ca.

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