Academic Calendar Fall 2017

Business, Industry, Sales, and Communication


English language proficiency requirements

Students registering in post-secondary level courses (numbered 100 to 499) will be required to meet the English language entrance proficiency requirements. Students in ELS or the University Foundations programs can register in those courses identified in the University Foundations program with lower levels of language proficiency.

Please note that not all courses are offered every semester.

BISC ADV01

0 credits

Advertising 101 for Results

BISC BP01

0 credits

Bus Plan Basics & Marketing

BISC BSU03

0 credits

Business Research

BISC BSU11

0 credits

Planning for Your Own Business

BISC CM01

0 credits

Chair Meetings Effectively

BISC CM102

0 credits

Effective Negotiation Skills

BISC CM103

0 credits

Stages of Conflict

BISC CM104

0 credits

Mediation Skills

BISC CM105

0 credits

Managing Change

BISC DP02

0 credits

Building Healthy Relationships

BISC ESA02

0 credits

Business Communications

BISC HRM01

0 credits

Strategic Human Resources Management

Prerequisite(s): None

This course provides you with an introduction to the strategic role of human resources within today’s business environment. It clearly defines what it takes to align human resources with the organization’s business strategy, create a human resources plan, align HR functions with this plan, and successfully manage the human resources function. The content also includes an introduction to key human resources functions within organizations. You will develop an understanding of how to better position human resources as a strategic and influential partner within your business.

BISC HRM02

0 credits

Increasing Employee Engagment

Prerequisite(s): None

This course introduces you to human resources best practices for organizational effectiveness and employee engagement. The content is designed to provide you with relevant content and tools to help enhance employee engagement within your organization, department, and work team. You will leave with a clearer picture of the dynamics of employee engagement and be able to implement “best practice” techniques to help lower turnover, improve employee satisfaction, and enhance employee productivity.

BISC HRM03

0 credits

Hiring for Performance

Prerequisite(s): None.

This course provides you with a systematic and structured recruitment process that can be immediately applied within their organization. This recruitment process will assist in attracting, identifying, interviewing, and selecting the right candidate for the right position. You will learn and practice planning, behavioral interviewing, and final selection techniques that will enhance your judgment of a candidate’s potential success and enhance your skills in choosing appropriate candidates.

BISC HRM04

0 credits

Managing Employee Performance

Prerequisite(s): None

This course will provide you with the key elements for designing and implementing an effective performance management process within your organization. The content will include the evaluation of your current performance review process, the identification of required changes for more effective employee performance measurement, performance feedback, the design of a performance appraisal form that can be immediately applied within your organization, advice on handling performance issues, and the foundational elements for conducting annual performance reviews.

BISC HRM05

0 credits

Employee Development and Training

Prerequisite(s): None

Effective organizations require knowledgeable and skilled employees. These high-performing employees possess the competencies to perform their current roles and responsibilities and as well as a level of competency for career advancement within the organization. This module will introduce you to current learning approaches and talent management strategies for the development of your employees. The content will include an introduction to corporate and individual training needs assessment, “on-boarding” and orientation approaches, succession planning, and training program design. You will leave with a format for your overall corporate training plan.

BISC HRM06

0 credits

HR Policies and Procedures: The Basics

Prerequisite(s): None

A policy is a formal statement of a principle or rule that members of an organization must follow. A procedure tells members of an organization how to carry out or implement a policy. Policy is the “what” and procedure is the “how to”. This course will focus on the development of essential human resources guidelines – why do you do it and how to create HR policies and procedures that are useful, practical, and easy to understand. We will also discuss how to best communicate policy to employees.

BISC HRM07

0 credits

Handling HR issues

Prerequisite(s): None

This course will introduce and discuss common situations and issues faced by human resources practitioners. Using real-life case studies at the organization, department, and individual level, you will analyze the situation, discuss the implications, and receive guidance on handling these situations from an experienced HR professional. You can also bring your individual HR issues to the sessions for input and coaching on handling these real-life challenges. You will leave with enhanced confidence and knowledge immediately applicable to your work environment.

BISC HRM08

0 credits

Understanding Leadership

Prerequisite(s): None

As HR professionals take on additional responsibilities as strategic business partner, their role changes and they are able to have a greater impact on the organization, but only if they develop and demonstrate essential leadership skills. This course introduces you to the topic of leadership, builds understanding of the difference between leading and managing, and examines the most current theories of key leadership practices. You will examine your personal leadership style and its potential impact on how you lead the HR function within your organization.

BISC HRM09

0 credits

Employee Rewards

Prerequisite(s): None

This course will provide you with a basic understanding of the key components of a total compensation strategy: the combination of direct financial rewards (such as base salary and bonuses), and indirect financial rewards (such as benefits, retirement savings plans, and recognition programs). You will learn to determine the appropriate mix of cash and non-cash rewards appropriate for your organization, the basics of designing base-pay (salary) structures, how to identify the level and mix of benefits offered to employees, and how non-cash rewards such as recognition or employment development programs can be integrated into the employee’s total compensation package.

BISC HRM10

0 credits

Introduction to Labour Relations

Prerequisite(s): None

This course introduces the basics of current labour relations (LR) legislation in B.C., how to interpret this legislation, and the impact of LR legislation on workplace practices. Participants will learn examples of good LR practices, tips for managing within the unionized workplace, and how to handle everyday labour relations issues. The content focuses on practicing human resources within a unionized workplace.

BISC HRM11

0 credits

B.C. Employment Law

Prerequisite(s): None

This course introduces the basics of key employment law in B.C. including the Employment Standards Act, Human Rights Code, and the Personal Information Act. The content will address how to interpret this legislation, the impact of employment legislation on workplace practices, and how to handle key employment issues impacted by this legislation. The content focuses on practicing human resources within a non-unionized workplace, but will address which of the legislation is applicable within a unionized workplace.

BISC HRM12

0 credits

Workplace Health and Safety

Prerequisite(s): None

Employers have legal responsibilities to ensure the health and safety of workers and to provide their workers with the information, instruction, and training necessary to fulfill these responsibilities. This module will review the responsibilities of employers and examine legal accountability arising from the Workers’ Compensation Act and Occupational Health and Safety Regulations. Participants will learn the role of human resources in supporting health and safety activities and strategies for improving workplace safety thereby reducing the company’s potential legal liabilities.

BISC HRM13

0 credits

Designing Employee Orientation Programs

Prerequisite(s): None

Effective “on-boarding” is an investment in employee retention, morale, and productivity. However, all too often employees receive a poor orientation or no orientation at all. This module will provide an outline for a professional and formalized orientation program that will set the stage for effective and focused employee performance. Learn proven techniques and current research for designing and implementing an orientation program that engages new employees early in the employment relationship.

BISC HRM14

0 credits

Measuring HR's Impact

Prerequisite(s): None

Measuring the effectiveness and efficiency of the human resources (HR) function is one of the best ways to increase HR’s relevance to the company and prove the business impact of proposed HR initiatives or programs. This course focuses on introducing a common set of HR metrics, including formulas and descriptions. You will review the list and identify those metrics that best fit your organization. You will also learn the benefits of comparing your company’s metrics to external benchmarking data.

BISC HRM16

0 credits

Discipline and Termination

BISC MAR02

0 credits

Internet Marketing and SE

BISC MLV05

0 credits

Instructional Techniques

BISC MLV06

0 credits

Practicum Volunteer Management

BISC MSS01

0 credits

Management Foundation

Prerequisite(s): None

This course provides an introduction to the key principles of management. Learners will examine different styles of management and identify their own style. Core values, beliefs, and ethics will also be examined.

BISC MSS02

0 credits

Management and Communication

Prerequisite(s): None

Good managers are known for their ability to communicate clearly and effectively, listen to problems and solutions, and encourage motivation and goals. This course is ideally suited for new supervisors and managers to enhance their ability to provide clarity to their employees, encourage enthusiasm, and chair great meetings. You will learn how to save time with concise conversations and clear requests, enhance your leadership skills with effective communication and listening, empower individuals to make necessary and productive changes, and create an atmosphere for engagement and productivity.

BISC MSS11

0 credits

Personality Dimensions for Leaders

BISC MSS13

0 credits

Recruiting: Interviewing and Hiring Good Employees

BISC MSS14

0 credits

Management & Creative Problem Solving

BISC MSS15

0 credits

Management and Team Building Skills

Prerequisite(s): None

Participants will explore the basic principles of working with small groups. Group member roles, the process of group formation, group dynamics, and group problem solving are also explored in this course.

BISC MSS16

0 credits

Delegating, Motivating and Giving Feedback

Prerequisite(s): None

The performance of a business or organization depends upon the performance of every staff member. Participants will identify and examine the concepts of and connections between motivation and delegation as well develop an action plan for dealing with them effectively. In addition, participants will explore the nature of feedback and develop a practical approach to the feedback process.

BISC MSS17

0 credits

Leadership and Managing Change

Prerequisite(s): None

Workplace change can create tension. So learn methods of addressing employees’ emotions as you manage the process of change, and how to apply steps to communicating change to employees and deal with employee resistance.

BISC MSS18

0 credits

Writing in the Workplace

Prerequisite(s): None

Skillful writing is a learned craft and the quality of written communication is critically important to both personal and corporate success. Topics covered include writing process, generating strategies, audience analysis, structure, persuasion strategies, format, style, and revision.

Today, writing in the workplace goes well beyond a business letter. This workshop will explore the latest trends and skills needed for workplace writing.

BISC MSS19

0 credits

Marketing and Branding Your Business

Marketing and branding are critical in maintaining a business. A strong brand is invaluable as the battle for customers intensifies day by day. It is important to spend time investing in researching, defining, and building your brand. After all, the brand is the source of a promise to the consumer. It’s a foundational piece in marketing communications and one a business does not want to be without.

BISC MSS20

0 credits

Management and Conflict Resolution

Prerequisite(s): None

This course provides an introduction to the key principles of conflict handling and an understanding of the meaning and causes of conflict. It also gives supervisors an insight into managing relationships with customers and colleagues, our individual conflict resolution styles, internal and external customer conflict, the cost of conflict, resolving conflict, communicating effectively during conflict, and preventing conflict through communication.

BISC MSS21

0 credits

Management and Administration Skills

Prerequisite(s): None

The focus in this course is on selecting and hiring effectively, orienting staff, conducting purposeful and meaningful interviews, making reference checks and job offers, defining responsibilities and goals, and using workplace retention strategies.

BISC MSS25

0 credits

Leadership Skills Inventory

Prerequisite(s): None

Although there are common traits that define good managers there is not a cookie-cutter mold. Being authentic as a leader is a quality that is outstanding. This workshop will allow you to gain an understanding of who you are and how that affects your leadership style. Topics of self-discovery will include personality inventories, self-esteem, beliefs, values, goals, and stress management. You will discover what type of leader you are and what type of position best suits you. Understanding yourself will lead to freedom to be who you are as a manager.

BISC MVL01

0 credits

Volunteer Management Introduction

BISC MVL02

0 credits

Communication Skills for Volunteers

BISC MVL03

0 credits

Leadership Effectiveness

BISC MVL04

0 credits

Risk Management

BISC MVL05

0 credits

Instructional Techniques

BISC MVL06

0 credits

Practicum Volunteer Management

BISC PD04

0 credits

Business Etiquette

BISC PM01

0 credits

Property Management I

BISC PM02

0 credits

Building Maintenance for PM

BISC SMB02

0 credits

International Quality Man

BISC SSWK

0 credits

Business Stu Success Workshop

Last extracted: May 09, 2017 02:01:35 PM

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