Research seminar series
Bi-monthly, the Business Research Committee within the School of Business hosts seminars for faculty who have conducted research in the areas of business and economics. These seminars are a great platform for both students and faculty to familiarize themselves with research being done within the School of Business. This forum is ideal in creating a dialogue between researchers and attendees who are interested in the ever changing landscape of Business.
The last seminar of the academic year has become the “Business Students Research Day” where candidates for the Student Research Award present their research projects.
Upcoming research seminar
Friday December 12th, 2014
Dr. Frank Ulbrich, School of Business, University of the Fraser Valley
Seven challenges management must overcome when implementing IT-shared services
Published in: Strategic Outsourcing: An International Journal, Vol. 7Iss: 2, pp.94-106
Organizations to an increasing extent adopt IT-shared services as a means to providing organization-wide IT services. Our study empirically explores management challenges that management must overcome in the early phase of adopting IT-shared services. Qualitative data from 20 case studies were analysed. The data were originally collected in a variety of predominantly large-size organizations from the public and private sectors in six different countries. The data used were collected between 2002 and 2010. Our research identifies seven reoccurring themes in the collected data, all being common management challenges. These challenges are evident within the whole organization – including their service-consuming business units – as well as their service-providing IT units. The seven challenges are related to the ability to deliver IT services, communication between IT and non-IT staff, IT-service portfolios, nature of IT services, power and control, pricing and service-level agreements.
Dec 12th, 2014
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