Management Skills for Supervisors certificate

Credential Certificate
Tuition Per Course
Duration 1-3 years (part-time)
Intakes Continuous
Campus Abbotsford Clearbrook Centre & Chilliwack Five Corners
Days & Times Evening & weekend 

*NOTE: Textbooks are not included in tuition and fees may change without notification.

Great leaders are known for their ability to communicate clearly and effectively, listen to problems and provide solutions, and encourage motivation and goals. If you are new to a supervisory role, or are looking to launch your career into management, this certificate program will develop your leadership skills, or refine your existing skills to drive your career to the next level. In this certificate program you will learn and develop skills about communication styles, essential elements for outstanding customer service, conflict resolution skills, how your leadership will allow you to effectively manage change within your organization, and so much more!

“The Management Skills for Supervisors program in the University of Fraser Valley Continuing Education program helped me earn a Leadership position in the Health Informatics department in Fraser Health.  I find the course material to be very applicable to today’s work environment.  The instructors provided the education that I needed to transition from the staff level to the management level.” ~ Len Hurley, 2012 Graduate

Program Information

This part-time certificate program is delivered through UFV’s Continuing Education department and consists of ten core courses and three elective courses designed with supervisory and management professionals in mind. Elective courses allow you to tailor your education to your specific educational needs or the needs of the organization you represent. Offered in several sections throughout the year, the program design will enable you to take courses at varying times during flexible hours to suit your busy schedule. Registration is ongoing for these courses and there is no application required

The program is divided into core courses and elective courses as listed below. Please note, nine of the ten core courses and three electives must be completed within three years.

Core Courses

  • Delegating, Motivating, and Giving Feedback
  • Leadership and Managing Change
  • Leadership Skills Inventory
  • Management and Administrative Skills
  • Management and Communication
  • Management and Conflict Resolution
  • Management and Team-Building Skills
  • Management Foundation
  • Marketing and Branding Your Business
  • Writing in the Workplace

Elective Courses

  • Customer Service
  • Presentation Skills
  • Time and Stress Management

You will receive a grade mark for each course in the program on classroom participation, assignments, study projects, practicum and examination results. Letter grades are awarded; students, if they choose, can order and pay for official transcripts upon completion of the entire program.

Who knows more about Management and Supervisory duties than those who are currently working in the industry? Not only do our instructors have high academic qualifications, but they are also current, successful practitioners of the ideas they will be sharing with you. They are committed instructors who are passionate about communicating their knowledge and cultivating enthusiasm in their students.



In addition to a selection of Continuing Education courses and certificate programs, UFV offers master’s, bachelor’s, and associate degree programs as well as diplomas, trades certification, and other specialty certificate programs. For more information about programs at UFV please visit our homepage at You may then be interested in contacting Student Services at 1-888-504-7441 to arrange a tour, attend a Becoming a Student info session, connect with an educational advisor, or arrange for career counseling.

Current Course Offerings

Delegating, Motivating & Giving Feedback
Examine the concepts of motivation and delegation and identify the connections between the two. Develop an action plan to deal with them effectively. In addition, explore the nature of feedback
and develop a practical approach to provide actionable feedback to motivate others.

Chilliwack — UFV Five Corners
(20063 BISC MSS16 F5A) 5 sessions, Mon, Wed, 6:30–9:30 pm, $275. Starts Feb 15

Leadership Skills Inventory
Gain an understanding of who you are and how it affects your leadership style. Topics of self-discovery will include personality inventories, self-esteem, beliefs, values, goals, and stress
management. When you discover what type of leader you are and which position best suits you, you can learn to lead authentically.

Abbotsford — Clearbrook Centre
(20203 BISC MSS25 A5A) 5 sessions, Tue, Thu, 6:30–9:30 pm, $275. Starts Mar 22

Management & Administration Skills
Learn to select, hire, and orient staff effectively. Conduct purposeful and meaningful interviews, make reference checks and job offers, define responsibilities and goals, and use workplace retention
strategies to keep your best employees.

Abbotsford — Clearbrook Centre
(40150 BISC MSS21 A5A) 5 sessions, Tue, Thu, 6:30–9:30 pm, $275. Starts May 24

Management & Conflict Resolution
Get introduced to the key principles of conflict handling and develop an understanding of the meaning and causes of conflict. Learn how to manage relationships with customers and colleagues. Gain insight into people’s individual conflict resolution styles, internal and external customer conflict, the cost of conflict, resolving conflict, communicating effectively during conflict, and preventing conflict through communication.

Chilliwack — UFV Five Corners
(40143 BISC MSS20 F5A) 5 sessions, Mon, Wed, 6:30–9:30 pm, $275. Starts May 2

Presentation Skills
Learn how to prepare and deliver effective presentations that you can use for business, sales, training, or public speaking. Discover how to document, plan and structure your presentation to influence your listeners and achieve your goals.

Chilliwack — UFV Five Corners
(20215 BISC MSS12 F5A) 1 session, Sat, 9:00 am–2:30 pm, $105. Mar 12

Writing in the Workplace
Learn the craft of skillful writing. Increase the effectiveness of your written communications to achieve both personal and corporate success. Learn about the writing process, content generating
strategies, audience analysis, structure, persuasive strategies, format, style, and revision.

Abbotsford — Clearbrook Centre
(20202 BISC MSS18 A5A) 5 sessions, Mon, Wed, 6:30–9:30pm, $275. Starts Mar 7


updated Dec 6, 2015





Plan your learning for 2016

UFV Continuing Education's Winter 2016 catalogue features a range of programs to help you learn new skills, advance your career, and enhance your life.

View the catalogue now

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