Medical Office Assistant certificate

Program Contact:
Heather Chapman
Telephone: 604-864-4626

The Medical Office Assistant certificate program is an intensive 400-hour program designed to prepare individuals for employment as a Medical Office Assistant in medical clinics, hospitals, and specialist practices in both public and private sectors.

Duration     Campus   Status 
 5 Months Full-Time    Clearbrook    Accepting Applications for February 2015

Why study to become a Medical Office Assistant (MOA)?
If you have strong organizational skills, like working with people, and are interested in the medical field, working as a key player in a medical office can be a rewarding yet challenging career. As a medical office assistant you are often the go-to person in the office – the one who is booking appointments, assisting patients, and keeping the doctors on track and on time. You are usually the front line person at a busy office and strong communication skills are essential. It’s a fast-paced, professional environment that can provide flexibility and a healthy pay cheque.

How will UFV prepare me for my career?
Our five-month program is designed specifically to get you employed in a medical office. During your training, not only do you receive plenty of hands-on experience, but you will get an in-depth working knowledge of how busy medical offices function. Once you earn your certificate, you will be ready to start work in most professional medical offices with a sound knowledge of the filing system, computerized appointment booking, the billing system, and the importance of record keeping. It’s an intensive program, but you will graduate ready to handle the day–to–day operations of a busy medical practice.

Get the UFV advantage with:

  • 5 months in class, plus a 2-week practicum
  • Experienced, skilled instructors
  • Small class sizes

What will I learn?
Your UFV instructors will start you with some basic communication skills, but you will quickly be immersed in learning medical terminology, how the record keeping system works, and how to keep on top of paperwork and issues like billing. You will also receive computer training to make sure your skills are up–to–date and ready for the systems currently used to book appointments or log a doctor’s hours. Along with that, there will be lessons on file system maintenance and you will receive a first aid certificate. You will have the added benefit of learning on an Electronic Medical Records system.

Are there opportunities for practical experience?
Yes, there is a practicum component that must be taken immediately following the theory modules. You must successfully complete the theory component before you can be assigned a practicum placement.

Can I take this program part – time?
Sorry, no. This is an intensive 5 month, full–time program, including a two week practicum. Classes are scheduled to run Monday to Thursday from 9:30 am to 3:00 pm. The program begins February of each year.

What do I need to get in?
As a candidate for this program, you must meet the following entrance requirements:

1. High school graduation or equivalent
2. 30 wpm typing speed verified*
3. Strong written and verbal English skills and a Continuing Studies English Assessment
4. Successful interview with the instructor(s)

Where will my courses be delivered?
While most of your classes will be offered at UFV’s Clearbrook Centre in Abbotsford, you will be required to participate in a practicum at a medical office within the Fraser Valley region.

How will I be evaluated?
You will be evaluated on classroom participation, classroom assignments, study projects, and by examination. To earn your certificate you must achieve an 80 percent grade average in bi-weekly testing, and mid-term and final exams.

*Note: a minimum of 40 wpm typing speed is required for graduation from this program.

How much does it cost?
Tuition for this full-time program is $5,800. Please note books and other supplies are not included in the tuition and will cost an additional amount, the approximate total is $400-450.

Sounds great. What do I do next?
To download the application form, follow this link: UFV's admission for application. No application fee is required. In order to be considered a complete application, the following required documentation must be attached to your application form, and submitted to the Continuing Studies department:

1. Proof of high school graduation or equivalent.
2. A CS Assessment
3. A typing certificate showing a speed of at least 30 net wpm*. Please note this certificate must be administered by an independent agent. We cannot accept results from an online testing site.

Applicants will be considered for the program based on their complete application status, in date order. Following receipt of your complete application, you will be contacted for an interview with the instructor. A successful interview is required for acceptance into the program. Upon acceptance into the program, registration details will be mailed to you. Fees are due at the time of registration.

*30 net wpm is required for entrance; 40 net wpm is required for graduation from this program.

For complete details, contact Heather Chapman at 604-864-4626, or 1-888-504-7441, local 4626, or

Last updated April 2013


General Information:

YouTube goUFV Linkedin Facebook Twitter Flikr