Return to campus

Status of services & facilities

Updated: Sept 24, 2021

The table below provides info about the current status of common UFV services and facilities. You'll also find information about how the different departments are planning to provide services during the summer and for Fall 2021. As government guidelines change, these plans may change as well, so check back often.

Check with individual departments through regular communication channels for more details or if they are not listed below.

If your department info needs to be updated, please reach out to the Marketing web team by submitting a web support ticket with your updated content.

Facility/ServiceContact/Hours

Abbotsford campus

Modified hours

Contact Security: 1-855-239-7654 (local 7654) for access inquiries at Mission, Clearbrook, Hope and any closed building at Abbotsford and CEP campuses.

Buildings A, B, C, D, E

  • Mon-Fri, 7 am-10 pm
  • Sat, 8 am-6 pm
  • Sun, closed

Building F

  • Closed
  • Staff access only

Building G

  • Mon-Fri, 7 am-10 pm
  • Sat, 8 am-7 pm
  • Sun, 11 am-7 pm
Building K
  • Mon-Fri, 7 am-6 pm
  • Sat & Sun, closed (subject to change due to class schedules)

Art Studios

  • Closed

Academic Success Centre

Open with physical distancing

Abbotsford, G126:

  • Mon-Fri, 9 am-5 pm
  • Sat, 11 am-3 pm
  • Sun, closed

CEP, A1204:

  • Mon-Fri, 9am-5 pm
  • Sat & Sun, closed

Students can book an appointment to meet a tutor in one of our workspaces or online.

Students are also welcome to drop in at any time during office hours to see if a tutor is available or to connect with a Learning Strategist.

Find us on Facebook and Instagram.

Accessibility Services

Available remotely

Call 604-854-4528 (Abbotsford), 604-795-2808 (Chilliwack) or email ssfrontdesk@ufv.ca to book your appointment.

Summer:

  • Until July 9 | Available remotely
  • July 12 - Aug 13 | Available remotely and open 50% with physical distancing
  • August 16 | Open for drop-ins and in-person appointments with physical distancing, and open for virtual appointments


Fall semester:

  • Open for drop-ins and in-person appointments with physical distancing
  • Open for virtual appointments

Advising

Available remotely

Summer: Available remotely

Fall semester: In-person and virtual appointments

 

Aerospace

Open with limited access

 

Appeals

Available remotely

Contact regappeals@ufv.ca for any appeal enquiry.

Assessment Services

Available remotely

Contact assessinfo@ufv.ca about assessments.

Bookstores

Modified hours

Fall semester hours

Abbotsford

September 21-25

  • Mon-Thurs, 10 am-6:30 pm
  • Fri, 10 am-4 pm
  • Sat, 11 am-3 pm
  • Sun, closed

Sept 28-Oct 1

  • Mon-Fri, 10 am-4 pm
  • Closed Sept 30th for National Day of Truth & Reconciliation
  • Sat & Sun, closed

Chilliwack

  • Sept 20-23, 10 am-4 pm
  • Sept 27-29, 10 am-4 pm
  • Closed from 1-2 pm for lunch

Campus Card

Modified hours

Campus cards are issued in-person on campus. Visit the Campus Card website for details.

Cascade Café

Modified hours

Abbotsford

From Aug 16-Sep 10

  • Open Monday - Friday, 8:30am - 2:00pm.
  • Limited services to include hot & cold beverages, pastries, retail, and fresh & fast offerings.

Starting Sep 13

  • Open Monday - Friday, 8:00am - 5:00pm.
  • Open, with Triple Os and Tim Horton's operating.

Chilliwack (CEP)

  • Limited fare available starting Sep 13: Monday to Friday 8:00 am - 2:30 pm 

For more information, visit Dining Services.

Centre for Experiential and Career Education

Available remotely

Chilliwack campus

Modified hours

Contact Security: 1-855-239-7654 (local 7654) for access inquiries at Mission, Clearbrook, Hope and any closed building at Abbotsford and CEP campuses.

Building A

  • Mon-Fri, 7 am-10 pm
  • Sat, 8 am-7 pm
  • Sun, closed

Buildings H, Q, & R

  • Closed (subject to change due to class schedules)
  • Contact Security for information

Building S

  • Mon-Fri, 7 am-6 pm

Building T (Trades and Technology Centre)

  • Mon-Fri, 7 am-10 pm
  • Sat & Sun, closed

Building V

  • Mon-Sat, 7 am-10 pm
  • Sat & Sun, closed

Building W

  • Staff access only
  • Contact Security for information

Clearbrook campus

Open with physical distancing

Clearbrook Centre "L"

  • Mon-Thurs, 8 am-10 pm
  • Fri, 8 am-4 pm
  • Sat & Sun, closed
  • Subject to change due to class schedules

Computer labs

Open with physical distancing

Abbotsford
  • Building D, room 204 is open.
  • Building G, room 210 is closed to students.
Chilliwack
  • Building A, room 1202 (enter through the side hall entrance not the library)

View computer lab hours
Tool for remote access available through IT Services.

Continuing Education

Available remotely

Contact Continuing Education at continuingeducation@ufv.ca or 604-851-6324.

Counselling

Available remotely

Summer: Available remotely

Fall semester: In-person and virtual appointments

 

English Language Studies Online Help Centre

Available remotely

Faculty of Science, Office of the Dean

Open with physical distancing

Abbotsford

  • Mon-Fri, 8:30 am-4:30 pm

Financial Aid and Awards

Available remotely

Call 604-864-4601 (Abbotsford), 604-702-2618 (Chilliwack) or email finaid@ufv.ca.

Summer:

  • Until July 9 | Available remotely
  • July 12 - Aug 13 | Available remotely and open 50% with physical distancing
  • August 16 | Open for drop-ins and in-person appointments with physical distancing, and open for virtual appointments


Fall semester:

  • Open for drop-ins and in-person appointments with physical distancing
  • Open for virtual appointments

Financial Services

Open with physical distancing

Abbotsford

  • Open Mon-Fri, 8:30 am-4:30 pm

Food Bank

Available remotely

Summer: Visit ufv.ca/food-bank to apply for an emergency gift card if you're unable to afford groceries and basic toiletries.

Fall semester: Open with physical distancing

 

Hope Centre

Open with limited access

  • Open for pre-booked student access to computer workspace, assessments, exam invigilation, and student campus card services. To arrange your appointment, email michelle.vandepol@ufv.ca.
  • All classes conducted remotely.

Human Resources

Modified hours

Abbotsford

  • Mon-Fri, 8:30 am- 4:30 pm

Indigenous Student Centre

Available remotely

Summer:

Fall semester: Open with physical distancing

 

International

Available remotely

IT Service Desk

Available remotely

Abbotsford

  • Remote support hours: Mon-Fri, 8 am-8 pm
  • IT Services will have walk-in and appointment services available to students only at the IT Service Desk in Abbotsford.
  • Temporary suspension for G131 onsite support for student devices due to Covid restrictions.
  • For more details, visit IT Service Management Portal

Libraries

Open with physical distancing

Math and Stats Centre

Available remotely

Visit the Math & Stats Centre website.

Summer: available remotely

Fall semester: available remotely; also with limited times available for drop-ins, preserving physical distancing

Mission campus

Open with physical distancing

 Heritage Park Campus

  • Mon-Fri, 8 am-4 pm
  • Sat & Sun, Closed
  • Subject to change due to class schedules

myCampusLife

Available remotely

Parking Desk

Open with physical distancing

From Sept 13 - Oct 1:
  • Mon-Fri, 10 am-4 pm
  • Closed for lunch from 1-2 pm

Peer Resource and Leadership Centre

Closed

  • The PRLC is closed for the Spring/Summer semester and will be re-opening in the fall.

Fall semester: Open with physical distancing

Print Services

Modified hours

Chilliwack

  • Mon-Fri, 8 am-4:30 pm
Abbotsford
  • CLOSED

Contact Print Services about pickup or remote work location delivery.

Priority Access to Student Support (PASS)

Available remotely

Access via myUFV or see the PASS website for alternative access.

Procurement Services

Available remotely

Contact the Procurement Services at procurement@ufv.ca team to obtain a digital SPR form

Registration, Office of the Registrar, and Admissions

Open with physical distancing

Chilliwack

  • Mon-Fri, 9 am-4 pm

Abbotsford

  • Mon-Fri, 9 pm-4 pm

Contact by phone at 604-854-4501, email at reginfo@ufv.ca, or send a message for more information.

New hours effective October 4:

Chilliwack

  • Mon, Tues, Thurs, Fri, 9 am-4 pm
  • Weds, 9:30 am-4 pm

Abbotsford

  • Mon, Tues, Thurs, Fri, 9 pm-4 pm
  • Weds, 9:30 am-4 pm

Mission

  • Mon & Fri, closed
  • Tues, Thurs, 9 am-4 pm
  • Weds, 9:30 am-4 pm

Research, Engagement, and Graduate Studies

Available remotely

Contact regs@ufv.ca or call 604-557-4074 for assistance with documents (research assistant contracts, timesheets, and expense claims).

Research Ethics

Available remotely

Contact research.ethics@ufv.ca for assistance with ethics procedures, forms, or any other inquiries about online or in-person research with human participants.

Safe Student Community, including Sexualized Violence Reporting

Available remotely

Information is available on the Safe Student Community website.

School of Land Use and Environmental Change

Available remotely

School of Creative Arts

Available remotely

  • Visit SoCA - Covid-19 for up-to-date information on SoCA online classes, face-to-face classes, space access & equipment, and material kits.
  • In Summer 2021, VA 283 (Black-and-White Film Photography) will be taught on campus with some face-to-face instruction and studio time.

Spirit Bear Cafe

Closed

  • Abbotsford Campus, Building A

Student Life

Available remotely

Find us on Facebook and Instagram.

Student Services Front Desks (Abby and CEP)

Available remotely

Summer:

  • Until July 9 | Available remotely
  • July 12 - Aug 13 | Available remotely and open 50% with physical distancing
  • August 16 | Open for drop-ins and in-person appointments with physical distancing, and open for virtual appointments


Fall semester:

  • Open with physical distancing

Student study spaces

Open with physical distancing

Abbotsford

  • Designated study space rooms A300, A305, and A315
  • Mon-Fri, 9 am-12 pm and 1 pm-4 pm (closed between 12 pm-1 pm for cleaning)

Student Support Coordinators

Available remotely

Contact studentsupport@ufv.ca.

Summer: Available remotely, with online and phone meetings.

Fall semester: Open with a hybrid of in-person physical distancing and virtual appointments.  

Student Union Building (SUB)

Open with physical distancing

Fall semester:

  • Mon-Fri, 7 am-9 pm
  • Sat & Sun, 7 am-5 pm

Student Union Society Shuttle Bus

Suspended

For up-to-date information, follow SUS on Facebook and Twitter.

Tim Horton

Closed

  •  Opening Sept 13, 2021: Monday - Friday, 8:00am - 5:00pm

U-Pass

Automatic enrolment & opt-in

You will be assessed the U-Pass if you are registered in a course with an on campus, in-person component (e.g. lab). Opt-in will also be available if you are not automatically eligible.

See Registration Opt-in online form, call 604-854-4501 or email reginfo@ufv.ca for more info.

Upgrading and University Preparation

Available remotely

UFV Housing/Baker House

Open with physical distancing

Open to residents only (no guests). Masks are mandatory.

For important covid-related protocols, see the Contract & Handbook. More information is available on the UFV Housing website.

Summer: (subject to change)

  • Open with physical distancing;
  • Open with modified hours;  Monday – Friday 10am – 6pm closed weekends.

September: (subject to change)

  • Open with physical distancing, mask in public indoor spaces a personal choice;
  • Open for drop-ins, in person and virtual appointments.

Wi-fi

Drive-up wi-fi available

See parking lot Wi-Fi hotspots maps for locations.

 

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