The Priority Access to Student Supports (PASS) is an online service that enables instructors to identify and assist those students who are at risk of falling behind. Rather than simply "hoping" that students in difficulty will seek help, instructors are able to refer students for timely and targeted support from Student Services or other departments within the institution.
The system provides early intervention so small problems don’t turn into large problems. PASS connects students to the resources they need, when they need them.
Some typical examples of concerns or problems are:
Once an instructor checks-off his or her concerns, PASS will generate an email to the Student Services team. This team consists of members from Counselling, Educational Advising, Centre for Accessibility Services, and Financial Aid and Awards.
Together with the student, a PASS member identifies resources that could be most helpful. Whether that means a learning strategies workshop, visiting Financial Aid and Awards or other available supports. Connections are made with the student by email, phone and in-person. Students are also encouraged to speak with their instructor to discuss their concerns.
Instructors will need access to Faculty Information/Services and their class list at myUFV. If such access is NOT available, see the Alternate Access below.
In order to respect student confidentiality rights and to comply with UFV Freedom of Information and Protection of Privacy (FOIPOP) practice, students must be informed before they are referred to PASS.
In addition, informing students of PASS before making a referral ensures that the supports are perceived as positive in nature, rather than punitive. It is best when students know that PASS' supports and resources are there to help them progress in their studies at UFV.
The paragraph below is an example of what you can insert in your course syllabus or outline; or on the bulletin board for an online course; or used as a statement to your class and/or individual student.
The UFV Priority Access to Student Supports (PASS) program connects students to the supports and resources that may help them to increase their chance of success. Such assistance may include putting students in touch with an academic advisor, financial aid, a counsellor or another resource. If your instructor is concerned about your progress, he/she may refer you to PASS. The referral is treated confidentially and is sent because your instructor cares about your progress and success in this course. Your response to PASS is entirely voluntary. If you do not wish your instructor to make a referral to PASS on your behalf, please let them know by email. Visit ufv.ca/studentservices/PASS for more information.
If you have any questions about PASS, contact the team at: firstname.lastname@example.org