Blackboard Collaborate Ultra
Blackboard Collaborate Ultra is an online collaborative tool using conferencing technology, built into Blackboard!
You can use it in the following ways to facilitate online classroom interaction and student engagement:
- Synchronous class sessions, discussions or meetings, which can be recorded for later playback
- Application and whiteboard sharing, breakout groups, online polls
- Virtual office hours, tutoring sessions, web conferences, webinars
A] Browser Support: Please use the latest version of Google Chrome and install the Desktop Sharing extension (click here) on Chrome. If your Chrome doesn't work, please use Mozilla Firefox. Internet Explorer, Edge, Safari, Opera or any other browsers are not recommended.: other technical requirements
B] Internet Connections & Preparations: Wired connections (both on campus and at home) are strongly recommended. If you need to use wireless connections, please use EduRoam or fast, strong, secured wireless connections only. Please do not rely on wireless connections in public places such as coffee shops, malls and grocery stores. If you can't use a wired connection at all, please put your computer/device very close to your Internet modem.
Recommended Internet speeds: local servers - download 100 mbps & upload 10 mbps; remote servers - download 50 mbps & upload 5 mbps. Internet speed test on local servers (click here). Internet speed test on remote servers (click here).
Before you start Collaborate sessions, reboot your computer, close all the other programs & apps and use only Collaborate Ultra. Ask the other users in your places to stop using high-Internet-traffic programs & apps such as YouTube, Netflix, Skype, online games and so on while you are using Collaborate.
C] USB Headset or Mic & Headphones or Mic & Speakers: A high-quality USB headset is preferred (e.g. Microsoft LifeChat LX-3000). If you are going to use other headsets, mics & headphones or mics & speakers, please make sure that they are as good as a high-quality USB headset. Analogue mics tend to create lots of technical problems. So, a high-quality USB headset is always preferred.
D] Webcam (if you need to make a live video stream).
E] A few days before your first Collaborate session, please check if your course's main Collaborate session, headset (mics, headphones or speakers) and webcam work all right.
Google Chrome: how to fix audio and video issues
Help for Moderators
Help for Participants
How to PDF Documents
Collaborate Ultra - How to Access As Student or Guest
Collaborate Ultra (Mobile) - How to Use Blackboard App
Collaborate Ultra (Mobile) - How to Use without Blackboard App
Collaborate Ultra - How to Check Recordings
Collaborate Ultra - How to Add the Tool Link (Moderator)
Collaborate Ultra - How to Join & Edit Settings (Moderator)
Collaborate Ultra - Breakout Groups - Quick Setup (Moderator)
Videos Tutorial for Moderators:
User Interface Tour for Moderators
Session Settings for Moderators
Collaborating for Moderators
Sharing Files for Moderators and Presenters
Breakout Groups for Moderators
Polling for Moderators
Private Chat for all users
Closed Captioning for Moderators and Captioners
Tutorial Videos for Participants:
User Interface for Participants (joining with a guest link)