Parking
Parking
How do I purchase an e-permit? Can I pay using cash or debit?
Purchase a student e-permit online at myUFV by choosing the Campus Services tab. Credit cards are accepted.
Can I register more than one vehicle on an e-permit?
No. There is no physical permit/pass issued. The vehicle's license plate becomes the "permit", and only one license plate can be registered.
Is my e-permit valid at all UFV campuses?
Yes. All e-permits and hanging UFV parking passes are valid at all UFV campuses. Please note that if you are a student, you cannot park in the designated employee lots, or carpool and disability stalls.
My license plate has been stolen, how do I report my stolen plate in order to have a new plate registered?
Contact ICBC to get/register a new plate. Once you have your new plate, contact Impark to switch your e-permit over to the new plate.
If your plate was stolen while you were parked at UFV, it is recommended that you report the theft to UFV Security as soon as possible.
I only purchased 4 hours of parking, but have decided to stay longer. Can I add time to my existing daily parking?
Yes. Either return to any of the meters on campus and use the "Add Time" feature, or PayByPhone and follow the prompts.
I purchased daily parking from the meter in Abbotsford. Can I display the daily parking receipt at CEP Chilliwack campus? Do I have to pay again if I go to a different campus?
Daily pay parking is valid only at the campus where it was purchased. There is no in-and-out benefit when you pay at the meter or with the PayByPhone app. Consider purchasing an e-permit so that you can move between campuses worry-free.
I received a ticket while unloading my car at the entrance of the library. I just left my vehicle for 10 minutes, why did I receive a ticket?
You were parked in a fire lane, and your vehicle was unattended. When parking to load or unload your vehicle, either pay for parking and obtain a cart to transport your items, or have someone stay with your vehicle while you are away from it (only if it's for a short amount of time).
What is the penalty if I don't pay for parking?
Strict enforcement of pay parking is performed by Impark, and parking lots are patrolled frequently. Failure to pay for parking could result in a violation. Pay violations within seven days and pay $30 plus tax, or wait and pay $60 plus tax.
How do I pay my parking violation? How do I dispute it?
To pay your violation: See the ticket for payment option details and contact Impark.
To dispute your violation: Contact Impark. If daily pay parking was purchased, provide the purchase receipt including the stall number. If you are a permit holder, provide your e-permit confirmation number/Impark account number, or employee or student permit number.
I can't find my car. Could it have been towed? Who do I call?
Did your vehicle get towed? Contact the tow companies based on what campus/city you're in.
I need help with my car on campus. Is there someone I can call for free?
Yes! Impark provides a free service called "Parker Pete" if you need help with your vehicle on campus:
Need help? Call 1-877-771-PETE (7383).
How many violations can I accumulate before being towed?
Any vehicle in violation may be subject to removal at the owner's expense. On occasion, vehicles are towed on a 1st violation (fire lane, blocking drive aisles, unauthorized disabled stalls, safety reasons, etc.).