Terms and Conditions


By accepting a Campus Card you agree to the following terms and conditions. Need clarification? Contact the card office. We're here to help!

      Government Issued Photo ID       Meal Plans
      Legal Name       Cascade Cash
      Campus Card Photo       Lost Cards & Replacement Fees
      Card User Privileges       Replacement Cards
      Transactions       Administration Fees 

 

    Government Issued Photo ID 
 

Valid government issued photo ID is required to obtain a UFV Campus Card.

Accepted government photo ID includes a driver's license, passport, BC Identification, BC Services card, Status card, Permanent Resident card, or Nexus card, issued in English.

Picture identification presented must match the person, and be in good condition.

   Legal Name
 

Legal name in UFV's records must match your government issued photo ID. If your name has changed since you registered, visit the Office of the Registrar to change your name.   

If you have two legal last names you must select one name for UFV's records and present a valid government issued ID with that name displayed.

  Campus Card Photo
 

Picture identification on the Campus Card must match the person presenting the card. The photo clearly identifies the cardholder. Cards are non-transferable.

Photos are a full front view of an individual's face and shoulders with no obstructions. Sunglasses, hats, or bandannas are not permitted. Smiles are good however hand gestures or props will not be allowed in the photo. If your face is covered for religious reasons, privacy can be provided for purposes of obtaining a photo for your Campus Card.

Student photos will only be released to the individual of the photo, requests must be made in person.

Employee photos will only be released to the individual of the photo, requests can be made either in person or from your UFV email.

  Cardholder Privileges  
 

Privileges and access are authorized for cardholder's use only. Campus Cards are the property of the University of the Fraser Valley and must be surrendered to university personnel upon request.

Cards are non-transferable. Only the cardholder is authorized to use the funds and services on the Campus Card, no exceptions. 

  Transactions
 

Cardholders are responsible for all transactions with the library, at participating retailers, and for other card related services, activities, and usage.

Cards are non-transferable. Only the cardholder is authorized to use the funds and services on the Campus Card, no exceptions. 

‌Retailer transaction decrepencies must be resolved by the retailer.

  Meal Plans
 

Validation: meal plans are GST tax exempt only valid for the time specified to be in compliance with the Canada Revenue Agency (CRA) tax exemption guidelines.

Cards are non-transferable: only the cardholder is authorized to use the funds and services on the Campus Card, no exceptions.

Alcohol: meal plans cannot be used to purchase alcohol on campus.

CRA requirements: meal plans are purchased in one lump sum. 

Purchased amounts: CRA requires meal plans to be purchased in one lump sum. During the semester, while the purchased meal plan is valid, you cannot transfer any portion of the meal plan balance to another Cascade Cash, nor can you “top up” the meal plan balance.

Prorated: meal plans cannot be prorated throughout the semester.

Changed your mind: no worries, funds will be transferred into the Cascade Cash account and can be used at any participating retailer on campus (5% GST applies). No admin fees are charged when changes are made within the first two weeks of classes. After two weeks, a $25 admin fee applies to move the meal plan into Cascade Cash.

Remaining balances: at the end of the semester balances of less than $25 are forfeited; remaining balances greater than $25 will be charged a $25 admin fee to transfer amounts into Cascade Cash which can be used at any participating retailer on campus (taxes apply). 

Meal plan refunds: are only issued to students who have withdrawn from UFV. A $25 admin fee applies to process the request. Refunds are issued in the cardholder's name, and take approximately 4 to 6 six weeks to process.
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  Cascade Cash
 

Cascade Cash: can be used at any participating retailer on campus (taxes apply).

Alcohol: Cascade Cash cannot be used to purchase alcohol on campus.

Cascade Cash refunds: refunds are only issued to students who have withdrawn or have graduated from UFV. A $25 admin fee applies to process the refund request. Refunds are issued in the cardholder's name and take approximately 4 to 6 weeks to process.  

Admin fees: apply every twelve months to cards that are inactive until the fund balance reaches zero, depleted accounts will be closed.
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  Lost Cards
 

You are responsible for all transactions on your card until it is reported to the card office. Once reported all balances on the card will be frozen.

A replacement fee of $10 applies for lost, or stolen cards prior to the expiry date on the front of the card (prices subject to change).
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   Replacement Cards
 

Lost or stolen cards, a $10replacement fee applies.  

Expired cards will be replaced, free of charge.  

User damage to a card, a $10 replacement fee applies.

Defective cards will be replaced, free of charge.

  Administration Fees
 

Card replacement fee: a $10 fee applies for lost, stolen, or user damaged cards (prices are subject to change).

Inactive accounts: a $25 admin fee applies every twelve months to cards that are inactive until the fund balance reaches zero, depleted accounts will be closed.

Meal Plans: a $25 admin fee applies to transfer funds into the Cascade Cash at the end of the semester. Remaining balances of less than $25 are forfeited.

Cascade Cash refunds: are only issued to students who have withdrawn or graduate from UFV. A $25 admin fee applies to process the refund request. Remaining balances of less than $25 are forfeited. Refunds are issued in the cardholder's name and take approximately 4 to 6 weeks to process.

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