Registration

Withdrawals and refunds

Withdrawing from courses

To withdraw from a course, use myUFV (Student Information-Registration-Withdraw from Classes-choose withdrawal option from drop down menu).

Note: Non-attendance at a course is not a withdrawal. If you do not withdraw from a course you paid for, and you do not complete it, you will receive an F grade. F grades are calculated as "0" in your GPA.

Withdrawal deadlines*

See dates and deadlines for current withdrawal dates and penalties for courses that do not align with the regular semester schedule.

The deadline to withdraw without a "W" recorded on your transcript is when 30% of the length of the course has passed. The final withdrawal deadline is when 60% of the course has passed, calculated from the Monday of the week the course starts. See Course Withdrawal Policy 81 in the Secretariat website.

*International students should see international tuition refunds and policies for withdrawal deadlines and refund information.  
*Continuing Education students should see Continuing Education refund policy for withdrawal deadlines and refund information.

How to Request a Refund

Refunds for domestic students are processed by request in the Office of the Registrar. Refunds are issued by cheque and are mailed using Canada Post. If you have a credit on your account and would like it refunded, you may request a refund following these steps:

  1. Using your myUFV student email account, email regfees@ufv.ca
  2. Include:
  1. Your name
  2. Student number
  3. Current mailing address
  4. Request (e.g. “Please refund my $200.00 deposit)

Receiving your refund will take approximately two to three weeks. Requests that do not contain all required information may be delayed until the information is received.

International Students

If you would like a refund, please complete this refund request form.

Transferring your refund to your Campus Card

If you would like to transfer your refund from your student account to your Campus Card, you may do so using the Cascade Cash Transfer Request form.  You  can use Cascade Cash for Bookstore purchases, printing fees, and/or food purchases on campus. Please email the completed form from your myUFV student account to regfees@ufv.ca. Funds transferred to, or currently on your Campus Card, may not be transferred to your student account.

Withdrawing due to extenuating circumstances

UFV Course Withdrawal Policy (81) states that a student may be permitted to withdraw after 60% of the course duration if the student can show that there are extenuating circumstances.

Extenuating circumstances are defined as unusual circumstances beyond youe control which make it impossible for you to complete a term. Late withdrawals are only awarded in exceptional circumstances. Short-term illnesses or pre-existing, unmanaged conditions are not typically considered.

Following the course drop deadline, it is expected that you will make every reasonable attempt at completing your course(s). In some circumstances where you can reasonably expect to complete shortly after the end of the current term, you may request, through your instructor, an Incomplete Grade Contract to allow you to complete your coursework in a pre-determined time frame.

Please note:

  • Requests for selective late withdrawal are not normally considered (example: drop one course, but keep another)
  • You must provide a rationale to explain the circumstances that prevented withdrawal before the drop deadline
  • You must submit your request no later than four months after the end of the semester
  • If extenuating circumstances prevent you from requesting the late withdrawal within four months, you must provide a rationale for considering the request after this deadline
  • Refund of fees is not usually approved

The following steps must be completed in order to initiate a Late Withdrawal due to extenuating circumstances:

  1. Complete an Appeal for Late Withdrawal form
  2. If your withdrawal is due to medical circumstances, have your physician complete a Medical Certificate form for supporting documentation.
  3. Submit your request and supporting documentation from your myUFV email account to  regappeals@ufv.ca

Compassionate pass

In some circumstances, when a student is unable to complete a course due to serious, documented extenuating circumstances, but has demonstrated they have substantially mastered the course learning objectives despite being unable to complete the final assignment(s), they may be eligible for an Aegrotat standing (compassionate pass). The appropriate Dean must approve the request, based on satisfactory term marks.

Please note: Submit your request no later than four months after the end of the semester. If extenuating circumstances prevents you from requesting a late withdrawal within four months, you must provide a rationale for considering the request after this deadline.

The request will be sent to a committee for review. You should expect to receive a response through your myUFV email account within approximately one month of your request.

Tuition Refund

Note: The following guidelines do not apply to courses offered through the Continuing Education (CE) department. See Continuing Education's refund policy under the Cancellation and Refunds: course, workshop, or program section of their Student Resources page.

Portion completed

Fee refund

0%

90-100%

1-15% to a max. of two weeks

90%

Over 15%, or after two weeks

0%


The refund is based on the full course fee, not the deposit. For example, 10% of the total course fee is charged (not refundable) in the first two weeks of classes. See dates and deadlines for current refund schedule.

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