Combine office administration skills with specialized dental knowledge to become a skilled dental office receptionist who is in demand in dental offices, dental supply companies, insurance companies, and dental labs.
Learn from instructors with current industry knowledge and master dental terminology, office procedures, appointment bookings, billing software, and insurance claims. Top your classroom learning with a hands-on practicum to prepare you to support any dental team with your strong communication and administrative skills.
Format: Full time
Duration: 15 weeks
Days and times: Mon–Thu, 9 am–3:30 pm (Monday on campus, Tuesday to Thursday online)
Location: Abbotsford — Clearbrook Centre
Program eligible for financial aid
Practicum available? Yes
Start dates: September
Continuous Intake: Qualified applicants are considered for the next intake in which there is space.
* Tuition subject to change without notice. Textbooks are not included in tuition.
WorkBC reports that the growth in awareness about good dental hygiene has increased the level of dental care in the general population. As a result, job opportunities for dental office receptionists should remain strong as BC's growing population continues to increase the demand for dental services.
Eighty-nine per cent of UFV's Dental Office Receptionist graduates have gained employment upon certificate completion. Grads are working in Abbotsford, Mission, Chilliwack, Langley, Maple Ridge, Surrey, Delta, Vancouver, Vancouver Island, Alberta, and even as far as Australia.
View entrance requirements in the UFV Academic Calendar.
Students are also required to complete a keyboarding assessment before you start your classes.
Skills and knowledge covered include:
The program is comprised of nine modules that include a combination of theory and hands-on exercises, followed by a two-week clinical and administrative practicum placement. After completing your practicum, you come back to the classroom for a one-week in-class program review. The nine modules are:
In order to qualify for the practicum module, you must have successfully completed all previous coursework and attendance requirements.
When you qualify for a practicum, UFV Continuing Education will assign you a practicum that provides you with meaningful work-like experience and exposure to the dental office field.
Practicum placements reflect the business practices of the practicum host, which includes placement during standard business hours. Transportation to the practicum site is your responsibility and may require travel outside your community of residence. If you refuse an assigned practicum site you will need to find your own site and obtain departmental approval prior to the start of your practicum.
Please discuss any barriers that may affect your practicum assignment with UFV Continuing Education immediately after registration.
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