School of Continuing Education

Course registration FAQs

 

Getting Started

To register for courses, you must create an Extended Learning account. On the login page, click "Create Account" and follow the prompts to create an account.

On the screen that prompts you to enter your student email, select “Can’t access your account?” and follow the instructions to reset your password.

Yes. You can browse and search our course offerings on the School of Continuing Education and Industry Services websites without creating an account.

Yes. A student account is required to register for courses.

 

Course Registration

To register for a course, visit the School of Continuing Education and Industry Services website and browse available courses. When you find your desired course, click on the “Register for...” button to view the available offerings, add the desired section to your cart, proceed to checkout, and complete the payment process.

Once your registration is complete, you’ll receive a confirmation email.

If a course is full and a waitlist is available, you may add yourself to the waitlist. If a seat becomes available, you’ll be contacted by email.

 

Payments

We accept Visa, MasterCard, and American Express at the time of registration.

If you have prepaid by online banking, debit, or cheque, or if you have an approved sponsorship or fee deferral on file, select "Other Methods" at checkout to submit your registration request. Your request will be sent to the Office of the Registrar for processing and once approved, you will receive a confirmation email.

Yes. After your payment is processed, a receipt will be displayed in your browser, and a PDF copy will be emailed to you.

 

Refunds & Withdrawals

Refund eligibility varies by course or program and depends on when you withdraw.

To view the School of Continuing Education's withdrawal, cancellation, and refund rules, click here.

To view Industry Services' withdrawal, cancellation, and refund rules, click here.

You can request a withdrawal up to 5 days before course start by:

  1. Logging in to your Extended Learning account.
  2. Opening the “My Enrolment History” section in your student portal.
  3. Selecting the “Enrolled” tab.
  4. Clicking on “Request Withdrawal” for the applicable course.
  5. Completing and submitting the withdrawal request form.

If you’d like to request a withdrawal with less than 5 days prior to course start, please contact the applicable department.

If your course is cancelled, you will be notified by phone or email and will receive a full refund.

 

Student Support

Please contact our IT Service Desk:

Phone: 604-864-4610

Email: itservicedesk@ufv.ca

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