Book a Trip

Log in to Concur.

Note: the Concur online booking tool works best in Chrome or Firefox, please do not use Internet Explorer.


Booking UFV Business Travel
  • You must have a profile set up to be able to book travel through Concur  
  • Log in to Concur
  • For UFV business travel, select Travel on University Business under the Rule Class drop-down menu in Concur
  • Use the trip search menu on the left of the page to start searching for booking options
  • To Book through a full-service travel advisor by phone, call 1-844-905-3824 toll-free (select option 1)
  • Note: For payment options regarding UFV business travel, please use your assigned UFV p-card. If you do not have a p-card, you will be able to select your personal credit card.
  • For further information about the policy and procedures for travel approval, booking and reimbursement, please visit the Policies and Procedures

Booking Travel for PD
  • You must have a profile set up to be able to book travel through Concur  
  • Log in to Concur
  • When booking travel for PD, select Travel on University Business under the Rule Class drop-down menu in Concur
  • Use the trip search menu on the left of the page to start searching for booking options
  • Note: Payment for PD travel must only be paid by personal credit card.
  • To Book through a full-service travel advisor by phone, call 1-844-905-3824 toll-free (select option 1)
  • For further information about the policy and procedures for travel approval, booking and reimbursement, please visit the Policies and Procedures

Book Travel for Others
  • You must have a profile set up to be able to book travel through Concur  
  • Log in to Concur
  • When booking a business-related trip for another UFV employee, select the Travel tab on the top menu ribbon
  • Select the "Arrangers" tab. The "I'm Assisting" section lists all the people for whom you can book travel (if booking for multiple people, you have the option to clone a trip or you can "share trip" to send the details to another Concur user
  • Use the trip search menu on the left of the page to start searching for booking options
  • Booking Group Travel (including Study Tours) - contact a UNIGLOBE travel advisor if booking for ten or more people
    • Phone: 1-604-637-1466
    • Toll-Free: 1-844-905-3824 (select option 1)

Personal Travel
  • You must have a profile set up to be able to book travel through Concur  
  • Log in to Concur
  • When booking personal travel, select Leisure Travel under the Rule Class drop-down menu in Concur
  • Use the trip search menu on the left of the page to start searching for booking options
  • Note: Payment for personal travel must only be paid by personal credit card.
  • To Book through a full-service travel advisor by phone, call 1-844-905-3824 toll-free (select option 1)

Service Fees

Similar to other online travel booking systems, service fees are applied to your bookings. The following fees are applied to each booking and are per person:

  • Booking through Concur: $11 (air, hotel and vehicle rental), $5 (hotel and/or vehicle rental only)
  • Booking through a Live Service Agent
    • Domestic Travel: $29
    • Transborder Travel: $35
    • International Travel: $39
    • Hotel and/or Vehicle Rental Only - $8
  • Other Fees
    • Airline ticket exchange - $25
    • Airline ticket refund - $20
    • After Hours Service - $9

Note: Service Fees are only charged once you have made a booking.


For detailed instructions on booking travel through Concur, download the Concur User Guide.


Disclaimer: Please make sure that your UFV-related travel has been approved by your one-over-one approver before booking your trip.

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