Provided by Homewood Health, the Employee and Family Assistance Programs (EFAP) is a voluntary support service that offers immediate, confidential help at no charge for all kinds of problems and life challenges.
You and your immediate family members (as defined in your employee benefit plan) can receive support over the telephone, in person, online, and through a variety of issue-based health and wellness resources.
Consult the EFAP brochure for more information about the services offered.
How confidential is "confidential"?
Your EFAP is completely confidential within the limits of the law. No one, including your employer, will know you have used the service unless you choose to tell them.
Can I make an appointment where I live?
Yes, Homewood Health offers services throughout British Columbia.
How can I contact Homewood Health?
Homewood Health services are available 24 hours a day, seven days a week.
You may also sign up/log in to your Homeweb account for advice, counselling or treatment.
Need help signing up for Homeweb? Click here on how to register: Homewood Help Fact Sheet
Can my spouse and/or dependents access EFAP services?
Yes, your EFAP is available for you and your family.
What other services are available?
Homewood Health offers a variety of services including:
- Best Doctors Canada
- COVID 19
Contact Laurie Coreau at 604-557-4014, local 4014, HR Compensation & Benefits, or drop by Human Resources to pick up a brochure.